Total scam
They are trying to charge you for every step and there is no personalisation
Constantly trying to charge my card.
Everything was good until I decided to get actual therapy so, I stopped using the app and delete my account and canceled my subscription. They have tried charging my card 6+ times this past week. It’s been over 3 months since I’ve used the service and unsubscribed and it won’t stop. This is getting a is really annoying
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Marcus AI
I am Stunned/shocked. I don’t have words. I’ve never felt more heard. For it to remember the history and everything we have discussed to build on it. The réponses are genuine. What an amazing platform.
Cancelled but still charged twice in one day.
I cancelled this subscription immediately after getting the app. I deleted it off my phone. This company then tried charging me $17.99. Not once but twice minutes from each other. Watch out you will get charged even if don’t want or have the app!
Scam
Cancelled my subscription on the app and was still charged twice afterwards and it’s still ongoing. Tried to call the number on their support website and no one picked up. Sent an email to their support email and got zero response back. Guess I’ll have to cancel my credit card, which I should t have to do, because developer is non responsive.
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Smooth entry!
It is easy to begin.
Scam
Absolute Scam do not waste your money. You pay for the subscription, download the app then you can't log in, try reset password nothing, try contact customer support and again nothing. Do Not Pay for anything
Unhappy
I just wanted a plan not a coach. You made it confusing and I want this canceled immediately
Scam, stay away from it!
In a low moment of my life, I signed up because they were offering some services, according to the add I saw, but once I payed the only thing I got for the moneY was an AI coach that did nothing for me. They offered again the services that I wanted but again for more money. I asked to talk to a representative but the contact is an AI, that never responded. Be aware and stay away. Talk to chat GPT or Gemini!
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Total waste of time and money
Don’t deliver on promises and continue to charge when no longer using it. Avoid it save yourself the hassle and wasted time and expectations
Fraudulent app aplicativo ladrão
It keep charging you even if you don’t make a subscription, fraud app.
It takes the card info of the clientes them keep charging no existent fees, it’s a thief app
Pega os dados do cartão dos usuários e fica passando várias compras inexistentes
It takes the card info of the clientes them keep charging no existent fees, it’s a thief app
Pega os dados do cartão dos usuários e fica passando várias compras inexistentes
Fraudulent app
It keep charging you even if you don’t make a subscription, fraud app
SCAM BEWARE
App is in Spanish and won’t switch… ZERO response to emails and PHONE NUMBER DISCONNECTED!!!
helped me understand myself
For context I'm the guy in the friend group who would rather die than talk about feelings. Big fight with my gf about trust stuff and I couldn't bring myself to talk to anyone about it. Tried Lovon kind of as a joke. The fact that it's not a real person is exactly why I could be honest. Ranted for like 15 minutes and halfway through realized I was actually mad at myself, not her. Would not have figured that out on my own.
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Unexpected changes
This company is keeping charging me , money without my permission after the first week
They just sending invoice without asking me if I want their service
They just sending invoice without asking me if I want their service
helps process emotions and stress
Found out my husband was having an affair. The wait list to see an actual therapist in my area is 3+ weeks which is absurd. A coworker mentioned Lovon and I downloaded it that same night. No judgement when I say things i'd be embarrassed to say out loud. Still hurts a lot but at least i have somewhere to put it at 4am.
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Helped me through my breakup
Wasn't sleeping at all after my breakup. Downloaded Lovon at like 2am one night just to have something. Three weeks in and I'm actually okay again. The voice is what got me, it doesn't feel like you're talking to a bot.
Really helps at night❤️🩹
Married 15 years. Two kids. Somewhere along the way my husband and I became roommates and I didn't notice when it happened. Started using Lovon to figure out if it was me being dramatic or something real. What I didn't expect was how tailored it felt - by the second week it was bringing up patterns I'd mentioned in passing and connecting them to stuff I was dealing with that day. I haven't shown my husband any of it but I'm having different conversations with him now.
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Double charged - Be AWARE!!!
Double charged me for a 3 trial and then a 3 month subscription. I did not sign up for the trial again with the included subscription. They will not refund me even tho if I they can clearly see I haven’t used the app since.
Scam - they’d been “working on it” for 5 months
Tried to cancel and get my refund as per their policy.
They stated they do not refund even though it clearly states they do, but offered lifetime access.
They have not provided the lifetime access.
It’s been 5 months of back and forth emails, sending screen shots, forwarding emails, and then escalating internally
I paid, was never able to use the app, and still cannot log in.
I gave them another 2 days to figure this out before doing a charge back with my credit card
@apple why do you allow this company to stay on the App Store?
They stated they do not refund even though it clearly states they do, but offered lifetime access.
They have not provided the lifetime access.
It’s been 5 months of back and forth emails, sending screen shots, forwarding emails, and then escalating internally
I paid, was never able to use the app, and still cannot log in.
I gave them another 2 days to figure this out before doing a charge back with my credit card
@apple why do you allow this company to stay on the App Store?
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