Disappointing
This app does not even work near as good as some other other apps like Amazon and Home Depot
Attention to rewards
App showed $250.00 in rewards were available until 10/31/2026 and today 10/21/2026 shows they expired on 10/14.
No reminders, text or email was sent prior to expiration.
No reminders, text or email was sent prior to expiration.
Buggy and difficult to address problems
There is no way to get points transfered, lots of other bugs and poor design interfacemake using the app more difficult then it has to be.
Curbside pickup is dysfunctional at Lowe’s
I don’t know why I bother to use curbside pick up because it never works at Austell, Ga Lowe’s. It takes them over one day to get one item. I ordered one roll of floor protection paper tat 5:30 PM and it’s 9:14 PM and it’s still not ready so I have to go in the store like I always must. I’ve given up on Lowe’s when I need to do this and I go to Home Depot. Lowe’s had the size I needed so I had to. Whoever the manager is they need to be fired because I’m sure anybody else who has used this service as frustrated as well.
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Painters Blue Tape
Awesome great for paio
Cancelled my order
Terrible service in store and online
App
App sucks !!!!
App will not open up quotes
I used to love this app ever since the update. It will not allow me to open up any of my quotes, and it keeps making me re-sign in.
He dryer
Kathy Mac excellent
Logan Lowe’s
Love the people in lumber they are great employees and they help with whatever you may need
Hurdle
While it was easy to find what I needed. Faux Blinds, it required measurements. After I placed all the customization information, it then asked if I wanted to customize?? I already did???? I didn’t want to redo everything…….Maybe change it to Finalize Customization? I also gave up on purchasing.
Great until it’s not
Cart bugs out. Not fun.
App Crashes
App won’t remain open more than 10 seconds before crashing, since the iOS update to 27.0.1
Let’s jam garbage AI into everything
When I’m using “In Store” mode and I scan a barcode, I want to be taken to the product page. That way I can quickly see reviews, photos, and product details. I absolutely do not want to start pointless conversation with an AI chatbot. The old app understood this. The new app has shoehorned in pointless AI “features”. Whichever executive thought this was a good idea should be fired into the sun. And yes, I know firing them out of the solar system would be more fuel efficient, but I think we should expend the extra energy in this case.
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“oNLiNe oRdEriNg”
Really glad I can’t place an online order for tomorrow. Really helps with the scheduling of things. Maybe put the reason as to why there was an issue checking out instead of deleting my entire cart just to have me waste the time of putting everything back in the cart after going though the passkey process again and changing my password and then yup you guessed it, deleting my cart yet again. Guess I’ll just go inside and use the app as a glorified store map like I’m Lewis and Clark.
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Simple
Easy and quick
Good
Very good
Amazing
Looks good
Orders
Take way too long for pick up
President
The staff at the North utica location are very helpful
