Fraudulent
They say they’ll give you a free trial but neglect to tell you that it’s only for one day. Then when you try to cancel within the trial period they don’t respond to your emails and still charge you for the full year’s worth of subscription. Now I was fine with that up until I just tried to use my subscription and now it says I need to resubscribe when I should be good until next May. Don’t download this app. It’s truly not worth your time or aggravation. I will be submitting a chargeback with my financial institution.
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Response from developer
We’re sorry for the frustration this caused. Please contact us at support@lucen.app with the email associated with your purchase, and we’ll help locate your subscription and issue a refund. We’d also like to investigate why your active subscription is not being recognized.
Horrible
Doesn’t give logical scores, gets confused over which person sent which text, reads the texts out of order so gives nonsensical response. Overall a waste of money.
Easy to use
The app was easy to use and the instructions were clear. Uploading Screenshots and viewing the analysis was simple. The results were detailed and easy to understand.
Use
I want to use this app so bad but I really wish there was a way to just connect my account so that they could analyze the conversations. The screen recording is super limited and up to 20 screenshots just is a pain in the butt. It would make a lot more sense if they just integrated the apps in there so I could actually use it.
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Can’t cancel subscription
It’s impossible to cancel the subscription, I feel like I’m being robbed
