Lucky Bits Vegas User Reviews

Top reviews

Amazing

#1

Bits

Great experience

Can’t redeem

I sent in all of my documentation on may 23 and it said my kyc verification was approved and i could make purchases/redeem. I was able to make a purchase however i cannot redeem even after meeting all requirements and playing through the bonus amount. Anytime i click on redeem it says an internal verification of my account is being done and they were working to get me back on track. It’s been a month! Ive sent a email with no response, i tried to get help on the app which was of no help at all. So, idk I’ve played high 5 casino and know they’re legit and i verified and had no issues, idk what is going on with LBV.
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Response from developer

We sincerely apologize for the unacceptable delay and lack of response regarding your redemption. This is not the level of service we strive to provide. Please contact our support team immediately so we can escalate your internal verification and get this resolved.

🔥🔥🔥

I recommend LBV! Love their fast payouts!

Response from developer

Thank you so much for the awesome recommendation! We are thrilled to hear that you love our speedy redemptions. We always aim to keep things moving fast for you. Keep enjoying the games and may good luck stay on your side! 🎰💰✨

Location

Says enable location and blocks me from playing. I’m not in a restricted location. Extremely frustrating

Response from developer

We’re truly sorry for the frustration! 😟 Our system requires location services to verify regional compliance, but it sounds like a glitch is blocking your access. Please try toggling your GPS or restarting the app. If that doesn't work, contact us so we can get you back in the game! 🛠️

Can’t Redeem

Will not let me redeem my winnings, and there is absolutely no customer support. Can’t get anyone to help me fix the issue.

Response from developer

Sorry you’re stuck. That’s not the LBV we want you having. Please send a ticket so support can jump in. We’ll get you sorted.

Joke

Absolute joke of an “app”.

Response from developer

Thanks for the review — even a “joke of an app” at 1 stars catches our attention 😊 We never want your experience to feel frustrating or unfinished. If something isn’t working as expected, or if there’s a specific feature, promo, or game that disappointed you, please let us know.