Workouts don’t sync with Apple Watch
The App used to be decent but now I can’t sync with my Apple Watch so I can’t get an accurate count on my calorie burn therefore my Mirror Health Score gets cheated. I also had an issue with getting the mirror app to sync with the actual mirror after the IOS update in which customer service was NEVER responded. It doesn’t appear that Lululemon made app development a priority when it came to keeping up with the latest IOS update. Very disappointing.
On the positive end, the music options are great. At least there’s that.
Please get it together lulu. These disruptions are not reflective of the brand at all.
On the positive end, the music options are great. At least there’s that.
Please get it together lulu. These disruptions are not reflective of the brand at all.
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MMarla08
Worthless
The Mirror has been unable to connect to the app for several months. Despite spending time I’ll never get back on the phone to correct the issue, it still doesn’t work. It appears Peloton has pushed support and development to the side. I can use my phone to push the workouts to the TV and the Mirror is just that - an expensive full length mirror. If Peloton isn’t going to support it anymore, reduce or delete the monthly charges. Really poor support.
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CCarolc913
App freezes making mirror useless!
Everytime I try to do a workout I get to the point where I click on the class and then the app freezes not allowing me to press the “start class” button. This has been a consistent issue over several months and I’m over it! Uninstalling and reinstalling doesn’t help, neither does unplugging. This mirror is useless at this point!
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SShegotit!
Mirror, mirror
Never connects anymore. Why?
AAleamma
It’s the Audacity at this point
The mirror and app used to an amazing product / app. It’s an expensive mirror but it used to be good. Then they sold it to Peloton and it went downhill. It’s like all product development has completely stopped and they just want to collect your membership fees. My app no longer connects to the mirrors making the mirror useless. The app constantly crashes and incorrectly reads my heart rate from watch. The workouts and instructors are amazing but the software is trash! They have the audacity to charge 45 a month for a product that doesn’t work. The customer service “tried to help me” reconnect to the mirror but didn’t even know what he was doing. I figured out a temporary fix, temporary because it disconnected a couple weeks later. I really don’t know who to blame lululemon or Peloton. Don’t buy the mirror and don’t download the app. If product development has halted then they should make this a free app. I don’t feel like I’m getting what I paid for considering how expensive the
Mirror and membership are.
Mirror and membership are.
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Hheatherfogle
![[solidcore]](https://cdn3.appshunter.io/i/Purple221/ff4064c393928ce7fafbcda98abeb046/AppIcon-0-0-1x_U007ephone-0-1-85-220.png/128x128bb-75.webp "[solidcore]")
