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Lumi: Car Rental

Lumi: Car Rental

Speedy bookings at great rates

846 ratings
12 reviews
🌟 Lifestyle
✈️ Travel
Free

Details

  • Released
  • Updated
  • August 12, 2020
  • July 7, 2026

Features

Developer

SEERA GROUP HOLDING
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About

Rent a car quickly and easily with a wide selection of vehicles at competitive prices. Enjoy secure payment options, convenient pick-up and drop-off, and add-on services for a hassle-free experience. Access exclusive offers and manage your bookings on the go.

✓Fast pick-up and drop-off
✓Secure online and branch payments
✓Browse wide range of cars
✓Add insurance and permits
✓Exclusive offers and discounts
✓Manage bookings
✓24/7 roadside assistance
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What users say

Summarized from real user reviews of Lumi. Based on 846 reviews and a 4.8/5 average, it highlights the 6 positives and 7 negatives reviewers mention most about this Travel app.

Positive things

  • 👍User-friendly and easy-to-use app
  • 🚗New and clean vehicles
  • 💼Professional and helpful staff
  • 🌍English-speaking support available
  • 💰Competitive and affordable pricing
  • ✅Honest and reliable service

Negative things

  • ⏱️Long waiting times at airport locations
  • 😠Poor customer service at some branches
  • 🚗Vehicle quality issues (broken windshields)
  • 💳Unfair deposit and payment policies
  • 🗺️Limited branch coverage in some regions
  • 📱App booking time slots not working properly
  • 💸Delays in refunding customer payments
See all reviews

What's New in Lumi

2.80.0

July 7, 2026

Bug Fixes & Performance Improvements

User reviews

Most RecentHighest RatedLowest Rated

Lumi is the best

Good service , nice cars and rates
DrMAKFAFHDrMAKFAFH

تجربة سيئة

تجربة سيئة جدا في مطار جدة انتظار لوقت طويل عند المكتب للتفويض مع العلم اني حجزت اونلاين وانتظار لوقت اطول في المواقف لاستلام السيارة ولا توجد مساعدة كل ماتسال احد يقلك دقايق
Mohammid111Mohammid111

خدمة عملاء سيئة

للاسف خدمتهم سيئة واطلب سياره واروح ابي اخذها وادق مشوار اخر شيء القزاز الامامي مكسور ويقولي مصلح القزاز وارجع اقوله اعطيني غيرها يقولي مافي غير هذي ويكذب عيني عينك ويقول السياره الموجوده الثانية مو متغير لها زيت واقوله تضمن انه ما ينكسر او يطق القزاز يقولي مو عاجبك الغي الحجز للامانه سوء معامله من الموظف وسوء معاملة من الكول سنتر حاجز اون لاين عشان ما اطول وجلست عندهم ساعة وعليها بس عشان استلم سياره متوفره بديله.!!! لا تعويض ولا شيء وفوق ذا كلو اسلوب سيء👎🏽👎🏽👎🏽 خساره فيكم نجمة
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M.fhadM.fhad

Excellent

Excellent
ToyotaxxDubaixx355ToyotaxxDubaixx355

Easy and friendly app

Easy app and friendly staff also they are very professional
They provide new and clean cars
Appreciate it
AhmedMAHashimAhmedMAHashim
See 7 more reviews

User experience

🐞

Reported Bugs

3 issues

Booking time slots show unavailable despite availability

Bug

Extension payment option deleted from app

Bug

Payment processing issues during checkout

Bug
✨

Requested Features

3 requests

Fix extension/renewal payment option in app

Feature

Expand branch locations to underserved areas

Feature

Improve branch management at Jazan location

Feature

FAQ

What does the Lumi app do?

The Lumi app allows users to rent cars quickly and conveniently. It offers a wide selection of vehicles at competitive prices, with options for secure online payments or payment at the branch. Users can also add insurance and other benefits, manage their bookings, and access exclusive offers.

What are the key features of the Lumi app?

Key features include fast pick-up and drop-off, secure payment options (online or at the branch), browsing a wide range of cars by make and type, adding insurance and driving permits, managing upcoming bookings, and accessing 24/7 roadside assistance. Users can also save driver information for faster bookings.

How much does it cost to use the Lumi app?

The app itself is free to download and use. The cost associated with the app is for the car rental service itself, which varies based on the vehicle chosen, rental duration, and any additional services or insurance selected. Payment can be made online or at the branch.

Where is Lumi car rental available?

Lumi car rental services are available throughout Saudi Arabia. The app allows users to choose the nearest branch from 36 locations, including 15 branches located in Saudi airports, ensuring widespread accessibility.

Who is the Lumi app for?

The Lumi app is designed for individuals in Saudi Arabia who are looking for a smooth, hassle-free, and affordable car rental experience. It caters to those who value speed, convenience, and a wide selection of quality vehicles for their travel needs.