Fraud never book
I just book a car from Alhuff to Riyadh. After making the poking, I tried to access it before four hours of booking to check the location. I figured out that I need to execute the booking.
After pressing one execute, the car was not ready, and I couldn’t change the date as there is no car in that location at that time
How come the application accept my booking and there is no car in the location
Why would you accept a booking if there is no car ready?
And when I try to cancel the booking, they ask it for around 300 SAR
THIS IS COMPLETELY YOUR RESPONSIBILITY
PLEASE CANCEL THE BOOKING AND GIVE ME MY MONEY BACKg
After pressing one execute, the car was not ready, and I couldn’t change the date as there is no car in that location at that time
How come the application accept my booking and there is no car in the location
Why would you accept a booking if there is no car ready?
And when I try to cancel the booking, they ask it for around 300 SAR
THIS IS COMPLETELY YOUR RESPONSIBILITY
PLEASE CANCEL THE BOOKING AND GIVE ME MY MONEY BACKg
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A
Do not use yelo , they are master of hidden fees. They have no respect to
their customers
their customers
فاشل
كل مره اخذ منهم السياره تكون مغبره وانا الي أنظفها ، واقول نظفوها ويسحبون علي ، أنا الي اخذها من مكانها وخاصه فرع طريق الأمير عبدالعزيز ، تخيلو العامل يناديني استلمها من المغسله وياليت عاد منظفها ، المكيف خالتو واقول حار يقول الموظف إذا مشت تبرد ، قسم بالله من قوة الحر الساعه 1:30 الي الساعه 3 ) بنموت من الحر وطبيعي. تبرد المغرب ، وثقت بصور وفديو ولكن مافي تجاوب وقلت بشتكي بهيئة النقل قال اوك
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Worst customer service
The hotel lost the key to the car, while contacting customer support, no help at all!! Even after requesting the manager, the lady refused to transfer me to her supervisor!! I highly do not recommend to rent the car from yelo due to their bad customer service. All what I realized that they want money out of your pocket!!
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They don not care about customers at all
I do not recommend anyone to deal with Yelo at any cost.
I been a loyal customer with them for many years, onetime, I asked them about upgrading my membership, they said YOU HAVE TO RENT DIRECTLY FROM US. After that information, I rented cars from them through their official application using contracts and spending more than 15 thousands, then I asked them, why my membership still the same, then they said, MEMBERSHIPS DO NOT INCLUDE CONTRACTS.
Basically, I do not recommend them at all!
I been a loyal customer with them for many years, onetime, I asked them about upgrading my membership, they said YOU HAVE TO RENT DIRECTLY FROM US. After that information, I rented cars from them through their official application using contracts and spending more than 15 thousands, then I asked them, why my membership still the same, then they said, MEMBERSHIPS DO NOT INCLUDE CONTRACTS.
Basically, I do not recommend them at all!
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