iOS 18 required
Very inconvenient that the supported iOS version is increased to iOS 18, just before it will be discontinued. Users on iOS 17 cannot access their coins
Great App
a great help for achieving health goals and routine lifestyles and at the same time the rewards it offers.
Lumi servers down?
As of 21 October 2025 I’m unable to connect to server. App fully updated. Tried on WiFi and 5G. Tried reinstalling. Helpppp I’ve been nerfed!!
Coins Expire Without Warning
I received a notification today, saying that my coins expire today and I should redeem them. I immediately logged into the app, but the coins have already expired.
I emailed HPB about it, they claimed
“Please be informed that you received three notifications regarding your expiring coins: one 14 days before the expiration, another 7 days before, and a final notification on the day the rewards expire.”
I replied that I only received the last notification, and only AFTER THE COINS EXPIRED, and HPB stopped replying me.
Please don’t waste your time with this app. Unlike Healthy365 where everyone is participating and there is a higher level of scrutiny, LumiHealth will just expire your coins without warning so HPB don’t have to pay out the rewards they promised.
I emailed HPB about it, they claimed
“Please be informed that you received three notifications regarding your expiring coins: one 14 days before the expiration, another 7 days before, and a final notification on the day the rewards expire.”
I replied that I only received the last notification, and only AFTER THE COINS EXPIRED, and HPB stopped replying me.
Please don’t waste your time with this app. Unlike Healthy365 where everyone is participating and there is a higher level of scrutiny, LumiHealth will just expire your coins without warning so HPB don’t have to pay out the rewards they promised.
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App can’t open
Opens to the purple page and stays there forever





