Luminair User Reviews

Customer Experience

Positive experience36.2% of reviews
Neutral9.7% of reviews
Negative experience54.1% of reviews

~ Based on 196 written reviews from the US App Store.

What users say

Is Luminair Safe?

Luminair appears safe based on user ratings. AppsHunter Safety Score for Luminair is 92/100.

This assessment is based on 1,170 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.3% of ratings point to a safe experience
2.7% of ratings suggest some concerns
6.9% of ratings point to a risky experience

~ Based on 1,170 App Store ratings for Luminair.

Is Luminair Legit?

Luminair appears to be a legitimate app. AppsHunter Legitimacy Score for Luminair is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Paid full price, now I get ads for the subscription

Even though I paid full price for this app, they’ve since downgraded to a subscription model, and I keep getting nagged by annoying ads and reminders everywhere prompting me to subscribe.

Viel zu teuer

Ich stehe nicht auf abos. One shot out.

Aputure

I need to add Aputure 1200x to the library and all those that have not yet been added like xt52

Tech support is not responding.

I’ve been using Luminair since 2020 and upgraded to v4 to take advantage of color mixing. I’ve documented 2 bugs, one in which the output does not track the UI, and a second where the app hangs for 2-4 minutes at a time. I’ve provide my show files, and videos demonstrating the problems and gotten no bug fixes or work arounds. As long as they occur at home when I’m programming it’s an inconvenience. But when I’m setting up for a live show, or running one and the app hangs or freezes, it’s an embarrassment. Today my band played for two minutes in total darkness while I frantically got Luminair to work again. Tech Support is not responding anymore, so why are they taking my monthly subscription payment?
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Bad support

The support doesn’t reply, automatic email says 2 business days, it’s now 7…

In app purchase doesn’t work on mac

Tried to use this app for controlling dmx device, downloaded only to find out it’s not working on mac.

Unbrauchbar

Alles was diese App tut ist eine Bezahloberfläche anzuzeigen. Kein Testen möglich. Sollte einfach direkt einen Kaufpreis haben, so ist das einfach nur frech

Is the developper went missing in the woods?

This app that used to dominate Dmx control in the cinema industry is today seriously lacking, both in fixture library update and user experience.
They have been promising RDM for three years now without any delivery, creating an effect is a real pain, a lot of fixture a missing, no way to modify a fixture profile (which is a pain when a lot of them are poorly made), no way to rearrange your fixture orders, i could go for hour about why it is not a good tool
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Luminair pro

My first time working with luminair its the best.even for a beginner.

Subscription is bad(

Subscription is bad(

Freezing Lights

The Luminar app is nice and interfaces with Propresenter, but too many times the app freezes and have to restart the app on the computer to get the lights to respond.

Weak yet handy…

Worthy of a solid meh. Gets job done with non intuitive interface built by someone who doesn’t do live show busking. Perhaps fine for architectural use or simple triggered haunted houses and the like, but who wants to pay yet another subscription for unchanging simple software.

:)

I downloaded the slyyd from creamsource and i realized how complicated the luminair is

Good app LACKS NEW PROFILES

I have been using Luminair for years mostly for interviews and smaller commercial jobs. But Recently, they have been seriously slacking with releasing new profiles for the most up-to-date and in demand lights. Entire aputure storm series is MIA. A good chunk of nanlux and even creamsource is nowhere to be found in this app.

The create a profile feature is pretty nice, but even when I’m copying one to one from manufactures DMX charts, the profiles fall short, and sometimes fall apart .

Finally bit the bullet and bought Blackout today and immediately found every profile I’ve ever needed in my entire life.

This app helped me light for years, but you will get to a point where it’s not good enough for you especially on set

Won’t be returning.

-IATSE488 gaffer/electrician
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Nicht zu empfehlen

Der Preis ist absolut nicht gerechtfertigt. Die App ist nicht gut aufgebaut und mein USB Interface wurde gar nicht erst erkannt.

Testen nur mit Abo?

Leider nützt mir die App nichts, die „Testvariante“ ist nur nach Eingabe meiner Zahlungsdaten möglich. Auch scheint der Hersteller unliebsame Bewertungen löschen zu lassen. Nicht empfehlenswert!

Necesitamos una nueva versión.-

Necesitamos una actualización. Todas las apps que compiten con Luminair están actualizadas menos esta. Y eso que es paga.

Still Serviceable

After 10+ years, I’m still rocking the Apple Airport and ENTTEC ODE combo with the latest incarnation of Luminair, and it continues to be perfectly serviceable for the location broadcast television presentation studios that I light across Europe and beyond. I’ll run a lighting package of around twenty fixtures plus set LED and Luminair works just fine. Definitely more refined apps have come along, subsequently (Blackout), but Luminair is still swinging
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Fader range

Fader range isn’t able to change because there is no “done” button

Longtime paying user, always a frustration

A $100 app deserves a long-term review. Here it is:

The interface looks simple but is not very easy to use. Don't expect someone to operate Luminair without training and practice. I've had dozens of clients call in a panic because the app has become inoperable for them. Usually it's because they accidentally closed a screen or maximized a particular region, and nobody on set could find the tiny icon that brings back the view they are familiar with. When it's not that, it's usually because they're not connected to the right network, or art-net auto-discovery isn't working, or auto-discovery is disabled (because it wasn't working last time) and IP addresses have changed. Even with everything configured properly, Luminair often needs to be restarted for the changes to take hold.

Even with the app functioning properly, many buttons are very small and hard to hit. The faders have small click targets and are surprisingly hard to operate while looking at the lights you're trying to control. Some screen elements require a double-tap, some a tap-and-hold, and there's no particular logic to what you can do where. Especially when you aren't sure that you've successfully hit your target, the process of discovery feels slow and cumbersome.

It's also worth noting that transmit frame rate is capped at something like 15fps when transmitting art-net over wifi. This is much slower than DMX (44fps), so animation always looks slow and choppy. For this reason, Luminair is insufficient for nearly any kind of animation or smooth fade on camera. It might work in a pinch if you're not picky, but the sequencer and FX modes are practically useless features so long as the transmit rate is so low.

For all I know, some of these problems are probably fixed by now, but I've already lost days of my life to this app and I have no desire to spend another moment with it. The only reason I've come back to write a review is because I noticed that, despite having paid $150 for a lifetime license in 2021, Luminair has been charging my company a subscription of $150/year ever since for features we never wanted and never used. I patiently and politely requested a refund, but I think they'd prefer to keep the $450 and take the negative review. So here it is!
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