
About
What's New in Luminex
2.0
October 29, 2026
Key New Features & Improvements • Improved Linkus Mobile UX: Features a customizable navigation menu, faster login times, and quick-copy actions for a more efficient interface. • Enhanced Message Interaction: External chat now supports quote replies, read receipts, and emoji reactions. • Default Calling App Support (iOS 18.2+): You can set Linkus as your default calling app on compatible devices to tap a recognized phone number and dial directly through Linkus. • Smart Number Recognition in Chat: When a text message recognizes a phone number, tapping it gives you the choice to call via Linkus (using your extension) or Dial through Mobile (using your native phone app). • Voicemail Enhancements: Support for forwarding voicemails to specified extensions, complete with voice prompts indicating the source extension. • Flexible Call Routing & Last Agent Routing: Ring groups and queues support extension call forwarding, external number additions, and routing returning callers back to the last agent who served them. • Multi-Client Registration Support: Ability to log into and manage multiple Linkus UC Clients simultaneously on your extension (when configured by your system administrator).
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