Servicio y atención A1
Agradecer a la Doctora Audrey Drummey y su equipo por todo su profesionalismo desde que se ingresa hasta que sales eres tratado con mucho respeto y cariño después de haber experimentado una mala praxis en otro hospital donde me dejaron al borde la muerte ustedes me devolvieron la tranquilidad y la confianza de que puedo creer en que también existen buenos profesionales que aman su trabajo y cuidan de sus pacientes espero nunca cambien ese sistema de atención y que Dios los siga bendiciendo a toda ustedes con mucha sabiduría y amor.. eternamente gracias!!!🙏🏻❤️
Show more
Can’t schedule an appointment
I can’t schedule an appointment which defeats the purpose of the app
Turn My Send Message Back On!
These people really think we’re stupid! I’ve been having an ongoing problem with one particular staff member who I won’t name yet and as soon as the system is back up. My ability to contact my doctor or any other staff has been restricted. I will be forwarding all this unnecessary stress to my Attorney! I’m sick of people wronging me and these companies protect the perpetrator instead of the patient!
Show more
Cyber incident
Appointment canceled no return calls and no access to the portal for weeks. So decided to give them a call to schedule an appointment today and I am told “I am sorry call back next week our system just came back online” really!!
App Down
Anyone else having this issue???
“High Demand”. “Try Later”.
I’ve removed and reinstalled the App.
Please fix this.
“High Demand”. “Try Later”.
I’ve removed and reinstalled the App.
Please fix this.
Messages
I realize the Drs have a lot of patients, however when you have serious situations going on and waiting on test results that seem extremely important you have to wait a very long time to have it explained to you. Having to rely on your Dr for health issues and the unknowing is very difficult
Total Knee Replacement
My experience with Luminous Health has been great. From the weeks leading into surgery and post surgery has been very impressive. The care I received from the entire staff went above and beyond my expectations. 5 stars👍
I like it.
I have been a Luminis patient almost 2 years. It has been a pleasant and thorough medical experience. The physicians have a wonderful bedside manner as well expertise in their fields. My health is well tended to.
Nursing staff
The nursing staff in radiation oncology was very impersonal and robotic. For being in a field of oncology I would hope the staff would be gentle and make their patients feel seen and not just another number.
Care and services
Luminis has provided exceptional care and service. All of the doctors have been very thorough in the diagnosis, treatment and for me. Thank you for taking great care of me.
Super Bad App
Whe you trying to change a primary doctor or find another doctor near you the system ask for the website and it’s not working, I can’t login, I try on my iphone, ipad, laptop and non connect to the website
Things won’t load
Test results and messages will no longer load. Nothing I do will make those pages load, they just continue to spin. Please fix app
Exceptional Care
My team of doctors, nurses, physician assistants, staff and volunteers were professional, knowledgeable, caring and supportive during my life changing journey. I’m beyond grateful of the care I received.
Services not requested
Upon getting my yearly Medicare wellness visit, which should be free and has been every year I was charged $18.+ for a procedure I did not request and was not told I was getting. Nothing was out of the ordinary. Your explanation was lame. After numerous calls to Aetna, Luminis billing and their administrator and 6 months passing being afraid you would send this to a collection agent I cratered and paid your bill. I am not a happy camper and am telling all who will listen.
Ann Ellis
Ann Ellis
Show more
Love the app
I love the app. I love having everything in one place I can see upcoming visits past visits is all around. Great app.
Amazing
Anytime I visit AAMC I have a great team. Today January 23, 2026 & I had the best nurse MaryGrace & tech Deja. They both made me feel
Really comfortable & treated my every need. & communicated well with me about my treatment plan, tests being done & medications. Awesome team, clean & friendly atmosphere. Thank you for all that you both do & the rest of the doctors, nurses & techs.
Really comfortable & treated my every need. & communicated well with me about my treatment plan, tests being done & medications. Awesome team, clean & friendly atmosphere. Thank you for all that you both do & the rest of the doctors, nurses & techs.
Show more
Dr. Acree and Stagf
Dr. Acree made me feel at home with her warmth and clear, thorough explanations of what I needed and with clear guidance. She and her staff were friendly, professional and answered any questions I had and I was so pleased with their services. I will refer them to all my friends as I trust them fully!
Show more
Doctor Tonya H ER
This person needs to be doing lab work. Interacting with patients is a loss for this hospital. So much money to make it look nice when they have doctors like this ER doctor who has a rotting EQ and 0/10 bedside manner. I spent 7 hours there for her to spend 2 minutes total explaining how I was an idiot and I could leave and follow up with a specialist.
Show more
Fabulous staff and care was marvelous
Drove myself to ER and ended up having my gallbladder removed. The care and attention I received was nothing short of perfection. The Luminis app is easy to navigate and I was able to link it to my KP provider so everything is at my fingertips. But seriously great care.
Knee pain
I usually see Amanda for my knees but she was out of the office. I saw Marisa, instead as I was able to get in the same day. Marisa was lovely, and thorough. I was very pleased with her demeanor and gentle hand while delivering a steroid shot. Wouldn’t hesitate to schedule with her again.
