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Lumo Energy

Lumo Energy

by Lumo Energy

4 ratings
12 reviews
🔧 Utilities

Details

  • Released
  • Updated
  • April 8, 2024
  • August 31, 2026

Developer

Lumo Energy
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About

Manage your energy account with ease. View bills, track payment history, and project future costs. Monitor your electricity usage and compare it across billing periods, with specific features for solar customers to track exports and credits.

✓View bills and payment history
✓Project next bill amount
✓Track electricity usage
✓Compare consumption across periods
✓Monitor solar exports and credits
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What's New in Lumo Energy

2.1.1

August 31, 2026

Minor fixes and app improvements.

User reviews

Most RecentHighest RatedLowest Rated

Limited App

I find the App limited in its application and usage. For example, I am only able to add one bill on there (gas and not electricity) this is frustrating. I contacted the company and they told me I had to have both accounts linked up to the ONE bill and paying cycle if I wanted this to occur. As opposed to having 2 seperate Bills at different times. For affordability purposes, this works best for a lot of people rather than getting ONE huge bill! Be great to have the option of having independent Gas AND electricity bills added to the App, not just ONE Bill. Thanks.
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Anon675.Anon675.

Response from developer

Hi Anon675, We are sorry to hear that you are finding our app is limited. It does sound like there's been a misunderstanding regarding the ability to have your gas and electricity appear on the same account and how this impacts your bills. Please reach out to us at info@lumoenergy.com.au so that we can clarify this with you. Kind Regards, Lumo Energy

Needs Improvement

The app itself is okay but I am disappointed with the data that it presents. As an example, when checking the electricity used, a nice bar graph is displayed and you are told how much electricity you have used for the nominated period in kWh. The solar credit is also displayed but I have no idea what credit the unit is displayed in. Is it kWh or $? Who knows? I have just come across from Energy Australia and their app is so much more user friendly as it also displays import and export in dollars. I don’t understand why Lumo doesn’t display this. The Energy Australia app is so much better leaving me very disappointed with the offering from Lumo. I can get the same information from the app that supplies my solar data so why would I bother looking up the Lumo app if I can’t see my costs?
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Ansett PilotAnsett Pilot

Response from developer

Hi Ansett, Thank you for your review. We are sorry to hear that you are disappointed with the data shown in the app. In our app you can choose to view your data; by usage which will show kWh used, solar credit in kWh and CO2 emitted. Alternatively, you can view by cost; which shows usage cost, solar credit in dollars and CO2 emitted. Only the full billing period or data older than 12 months can be viewed by cost. We have passed on your feedback to our team as this can help us to improve for the future. Kind Regards, Lumo Energy

Horrible

Probably the worst company I’ve ever dealt with
JbarraMartJbarraMart

Response from developer

Hello JbarraMart, Thank you for taking the time to provide your review. I am very sorry to hear of this experience and would like to hear more about your complaint.I would be more than happy to look into this further for you however we do not have your details based on your review alone. So we can assist you further. Could you please email us your details at info@lumoenergy.com.au with the subject 'Social Media and Reviews Team'. We look forward to hearing from you. Kind regards, Lumo Energy

Payment options

Would be great if you could pay the bill with Apple Pay.
Iti BeginnerIti Beginner

Response from developer

Hello Iti Beginner, Thank you for taking the time to leave your review! I have passed on your suggestion to our team for consideraton. As always, if we can offer any assistance with your account, please do not hesitate to reach out to us at info@lumoenergy.com.au. Kind Regards, Lumo Energy

No daily or half hourly costs

Just joined Lumo but disappointed with app. Not able to get costs only kWh for half hourly and daily usage. This is important for me. Origin Energy, who I have just changed from, was able to do that. Their app works much better in this regard.
c2millerc2miller

Response from developer

Hello c2miller, Thank you for taking the time to share your experience. We are sorry to hear that you are disappointed with the app and have passed your feedback onto our team for consideration. Please do not hesitate to reach out to us at info@lumoenergy.com.au with any further feedback or questions. Kind Regards, Lumo Energy

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Developer apps

Lumo Rewards
Lumo Rewards

by Lumo Energy Australia Pty Ltd

🌟 Lifestyle
Free
See developer apps

FAQ

What can I do with the Lumo Energy app?

The Lumo Energy app allows you to access your bills and payment history, project your next bill amount, and track your electricity usage. Solar customers can also view their exported electricity and earned credits.

Is the Lumo Energy app free to download?

Yes, the Lumo Energy app is available for free download on compatible devices.

What devices is the Lumo Energy app available on?

The Lumo Energy app is available for devices with an age rating of 4+.

How often is the Lumo Energy app updated?

The Lumo Energy app was last updated on 2026-06-01, indicating regular updates to improve functionality and address any issues.

Can I see my solar energy exports with Lumo Energy?

Yes, the Lumo Energy app provides specific features for solar customers to see how much electricity has been exported and the credits earned in each billing period.

How can I provide feedback on the Lumo Energy app?

You can provide feedback and suggestions for improving the Lumo Energy app by visiting the feedback section within the app itself.

What is the user rating for the Lumo Energy app?

The Lumo Energy app has a current rating of 2.0 stars based on 4 user ratings.