One of the worst apps out there
One of the worst apps I use for shopping. There is no functioning way to consistently shop the current ad, upcoming ads are not available for viewing, I am forced to re-log in constantly, items in the list frequently can’t add to the cart, the search engine for foods is comically bad, the app lacks filter options to search by sale items, the frequency purchased filter is inaccurate, not all items in the store are available in the app, it is slow and often freezes and needs to be refreshed, and the app displays every item individually in alphabetical order (a nightmare in inefficiency!). It makes me angry to think that I pay to use this app because it should save me time, but often takes me more time than going into the store to make the purchase because it functions so poorly. I do most of my shopping online and this app definitely stands out as one of the worst. If any L&B executive thinks they have a fully functioning app for online shopping they are kidding themselves. They must never use it or test it from a customer perspective. The old app was far superior in functionality and efficiency.
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Clunky Experience For Premium Grocery
The app works, but it’s quite slow and glitchy. The payment and checkout is also wonky. The in-store experience is fabulous; I’m surprised the app is as choppy as it is.
Love Quality!
I always enjoy products from L and B. Typically product is delicious and fresh. L and B is one of my favorite stores!
It’s horrible. It doesn’t work.
Update. It gets worse than ever. This time I deleted my entire list. For the second time! I spent years compiling that list and now it’s all gone. Shame on you.
I’m never gonna shop there again. Target and Walmart are outstanding.
Go to target. Get their app. They deliver. And the prices are much more reasonable. Lenses are outrageous and the service is garbage.
They charge outrageous prices, and the prices keep increasing, so why can’t they put some of that money towards fixing this app.
This app is so bad. Horrible. Unusual. I deleted it.
The old app was great. This one is garbage. It doesn’t work. You deleted all my lists. Years of work. Gone.
Shame on you. The new one won’t even open now. It takes forever to find anything. It’s awful. Horrible. Disgusting.
It’s so bad it makes me want to shop at cub. Why did you change it. There was nothing wrong with it.
I’m never gonna shop there again. Target and Walmart are outstanding.
Go to target. Get their app. They deliver. And the prices are much more reasonable. Lenses are outrageous and the service is garbage.
They charge outrageous prices, and the prices keep increasing, so why can’t they put some of that money towards fixing this app.
This app is so bad. Horrible. Unusual. I deleted it.
The old app was great. This one is garbage. It doesn’t work. You deleted all my lists. Years of work. Gone.
Shame on you. The new one won’t even open now. It takes forever to find anything. It’s awful. Horrible. Disgusting.
It’s so bad it makes me want to shop at cub. Why did you change it. There was nothing wrong with it.
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Payment problems
This is the second time within a month that I “placed” my order only to realize that I hadn’t received an email confirmation and going back to the app I find that the order was hanging in limbo. I complained last time and received a very half assed AI response
Just horrible customer relations
Just horrible customer relations
