Luvly User Reviews

What users say

Top reviews

Liars and cheats

Deceptive business practices. Charging repeatedly with no warning or receipt.

Easy

Quick easy and effective

Just right

There are great ‘mini’ sessions I can do at my desk. And I do think they are effective.

Week 1 of Face Yoga

Trying face yoga for the first time. No results yet but working on consistency. Today’s exercise did feel relaxing in the eyes and forehead area. I am excited to see and feel the results when I complete the program and adopt it as a lifestyle.

Love it!

I look forward to the daily movements and relaxation it brings to start the day. Movements are clearly demonstrated and refreshing. Great way to start the day. I do it after morning skin care. It’s been a few months now and I’m never tired of it. Great variety of exercises that are enjoyable and refreshing.
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Scam

AI based - don’t let you cancel.

Beware of the "3-day free trial" trap!

Don't fall for the 3-day free trial offer during signup—it is completely misleading and not actually free. Skip it to avoid getting caught out.

Face exercise

I love it and it is easy to v follow

New experience for me

Very relaxing and I can feel my skin relaxing.

Thank you!

I am so excited to be here for your Luvly training and exercises. For at least a year, Ive been watching from a distance, and wanting to do this, but, felt I couldn’t spend even that little bit of money on myself, but, my 62nd birthday is in a few days, so, this is my gift to myself! Thank you- I can wait to see my before and after pictures!!
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Exercises for face neck, and ribs

I really enjoyed this. It was wonderful.

Great app

Does what it says

Not impressed

The app automatically renewed without any notification. It’s quite expensive for a monthly fee. A 30% discount does not make any happier about poor communication.

詐欺。絶対ダウンロードしてはいけない

ピッコマアプリ内の広告動画を見てダウンロードし、907円の1週間のトライアルを購入しましたが、明確な意思確認もないまま、1ヵ月8926円のサブスクに自動的に切り替わりカード請求されました。詐欺です。

1、トライアルで使ってみて、内容はそれらしいマッサージなどありましたが、自分が普段からやっている事と大きく変わらず、わざわざ課金してやるほどの内容ではない。

2、トライアルからの明確な意思確認もないまま勝手に継続切り替えされた。時差が考慮されておらず、日本時間に合わせた期間のカウントになっていない。

3、高額なサブスク費なのに、領収書の発行もなし。アプリから自分の契約、支払い状況、明細の確認ができない

4、サポートはAIが対応で、自分たちを正当化する決まりきった文言しか返ってこない。日本の消費者センターに連絡すると言ったところ30%だけの返金と残り1ヵ月はそのままサービスが使えると言う説明だったのに、そのやりとりが終わった後アプリが使えなくなった。これも詐欺。

とにかくこのアプリには絶対関わってはいけません。時間とお金の無駄になります。
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Response from developer

この度はご不便をおかけし、誠に申し訳ございません。貴重なご意見をお寄せいただき、重ねて感謝申し上げます。サブスクリプションにつきましては、お支払い前に購入画面で自動更新について明確に表示しており、サブスクリプション手続き中にも再度確認させていただきます。しかしながら、予期せぬ更新がご不便をおかけすることは承知しております。 また、アプリの内容がお客様のご期待に沿えなかったこともお詫び申し上げます。弊社はプログラムの改善に継続的に取り組んでおり、お客様からの率直なご意見を大変ありがたく思っております。 サポートに関するご懸念、およびアプリが動作しなくなった件につきましては、ユーザーの皆様にご満足いただけない状況であり、誠に申し訳ございません。この件についてさらに調査し、解決に向けて尽力させていただきます。お手数ですが、件名に「Luvly.Review AS489138」と明記の上、support@luvly.careまで再度ご連絡ください。担当チームが詳細を確認させていただきます。

Love this app…

It feels a little awkward at first, but I feel really good after following along and finishing each exercise. I am sure the more videos I do the easier it will become. I’m working on being consistent!

More relaxed

Amazing in such soft movements how relaxed you feel. Love it

Luvly yoga site is scam to steal money

I am spending a small fortune monthly on this ap and cannot find a place to cancel it. It may have good exercises, but it a money scam stealing your money indefinitely

Deceptive billing

Thought it was $25 for one month. They renewed the next month at over $100.

Lips and cheeks

The exercises for the lips and cheeks are helpful. I have so many lines around my mouth, and I’m sure it’s from clenching these muscles while I work and workout. I would love to know quick tips I can do to keep targeting these lines throughout the day.

Relaxing

Gentle but I see some changes.