LuxCloud Reviews: Is It Legit?

Customer Experience

Positive experience17.8% of reviews
Neutral18.1% of reviews
Negative experience64.1% of reviews

~ Based on 326 written reviews from the US App Store.

Is LuxCloud Safe?

LuxCloud has mixed safety signals based on user ratings. AppsHunter Safety Score for LuxCloud is 69/100.

This assessment is based on 31 user ratings, with an App Store average of 3.4/5.

Safety Analysis

51.6% of ratings point to a safe experience
19.4% of ratings suggest some concerns
29.0% of ratings point to a risky experience

~ Based on 31 App Store ratings for LuxCloud.

Is LuxCloud Legit?

LuxCloud appears to be a legitimate app. AppsHunter Legitimacy Score for LuxCloud is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Possibly the worst app ever

Atrocious app that get worse after each update, do the developers talk to uses or just sit in the ivory tower playing video game.
On iPad and iPhone on works in portrait mode, and the display does not allow you to refresh the view as that is hidden by other garbage. It is also almost impossible to close the app. None of this was an issue in previous versions, so please test for continuity, not just introduce new whizz bangs with no regard to what worked before
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The Classic UI not loading properly

The app is not loading properly after updating to version 3.8.8 I have to close the app to load again after I have left the app for a while.

Lost settings feature

Until recently, have been able to set battery charging time quickly and easily on both iPhone and iPad. This feature has now disappeared making it impossible to change charging times. This rather defeats the object of having batteries if unable to adjust settings accordingly.

Fails to change to new WiFi

Recently changed providers and the app never shows the expected page to reprogram the dongle though it states it connect to the phone app
Useless really in this state

Loss of Functionality

So the latest update appears to have removed the ability to amend AC charging times in the APP, forcing you to log onto a web browser to carry out basic tasks. Can you please add this back into the APP please.

Malcolm Bond

Usually very reliable, but last had 2 more batteries fitted and now can’t access the settings page?

Worst App

If I could change to a different app I would. Terrible to use

Still has lots to fix

Where have all the settings gone from the ‘old’ view? Is this just a way to force us to use the new more complicated view?

Still missing

The app is great in general use and helps to understand usage and to tailor output. Still missing the refresh button on the IPad which is still on the IPhone and doesn’t always update, not sure why they removed it. Would score 5 if it was still present.

Don’t update!

Latest update bricked the app. It just stays In a black screen. Don’t update until they fix.

White screen after 2.0 update

About 10 updates after 2.0 release but I still see a white empty screen with the new interface. Thanks the old one is still working and not removed.

Could Use Some Refinement

Very Powerful and provides very good situational awareness of your Lux Power Solar configurations. Lots of data but I had to search around on YouTube for a decent user tutorial. There is one glitch that I found; this App does not rotate from portrait to landscape and using it on an iPad in portrait “view” is very awkward.
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Like the updates

Like the new battery update charges. As sometimes the AC would charge the batteries and then use all night to take off the grid. Works quick. Only issue I had an update an lost all data for 2 yrs

Neil

Can’t log in

Buggy but generally works

Please fix the ‘set max battery charge’ setting. Our battery is stuck charging to 90% now as updating the setting in the app doesn’t actually change the device. Thanks team.

Hi this app does not work anymore. I would like to know why And John getting help on it thank you.

I’ve got there is a new virgin box and it’s a fibre optics and my app does not work anymore. Can you help thank you

Latest update

The last update remove the refresh button on the IPad which is very unhelpful as it sometimes doesn’t update the information from previous use so have to close the app totally to get the data to update

Quick charge function??

As with the other reviews, the older version of the app was fine as it was. There was a simple click to activate the quick charge if and when you needed it. Now I can’t find it at all on the new look– can someone get back to me as to how I charge it quickly when I want to please?

Still has lots to fix

The refresh button is only just showing (1/3) on an iPhone. It’s missing for an iPad.
AC charge can’t be set.
Solar generation chart not working.
Can’t set what % you want the battery to charge too on an over night charge.

White screen after 2.0 update

About 10 updates after 2.0 release but I still see a white empty screen with the new interface. Thanks the old one is still working and not removed.