LUXE City Guides User Reviews

Customer Experience

Positive experience70.3% of reviews
Neutral0.0% of reviews
Negative experience29.7% of reviews

~ Based on 91 written reviews from the US App Store.

What users say

Is LUXE City Guides Safe?

LUXE City Guides appears safe based on user ratings. AppsHunter Safety Score for LUXE City Guides is 86/100.

This assessment is based on 91 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.8% of ratings point to a safe experience
0.0% of ratings suggest some concerns
13.2% of ratings point to a risky experience

~ Based on 91 App Store ratings for LUXE City Guides.

Is LUXE City Guides Legit?

LUXE City Guides appears legitimate, with a few gaps. AppsHunter Legitimacy Score for LUXE City Guides is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

PAID AND NOT WORKING

paid for a itinerary on their site - said to download app to get it, but will not let me login/create an account. No response to inquires.

Consistent winner

Reliable, concise and a travel bible. Never leave home without.

Out of date!

Paris restaurants and hotels are badly out of date. Waste of money.

Luxe guide

Go w/the many free options

Digital adds a whole new dimension to these brilliant guides

I love Luxe but the app with all its functionality in maps and the way I can now build my own itineraries is perfect. Well done to the team.

Love it

Really enjoyed using the app while travelling. Found some unique local shops and the ‘nearby’ feature was helpful.

An indispensable resource for the curious traveller

Using the Tokyo guide on my first trip to Japan was a reminder that the Luxe guides are an indispensable travel resource, especially for novice travellers who would otherwise flounder in an unfamiliar city and an unfamiliar culture. The digital guides are easy to navigate and provide thoughtfully curated recommendations for curious travellers. Highly recommended.
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My go to travel guides!

I’m a huge fan of these guides, discreet and well curated.

Out of date

These used to be fantastic but have sadly gone way out of date. I’m sure it’s difficult economically to keep them up to date but it’s dishonest to keep selling these guides with out of date info. At least they should be labeled as historical and buyer beware.

Luxe Guide - out of date as of 2023

I have been using luxe guides since 2003 and purchased the full digital set in June 2023. Unfortunately most of these (eg Hong Kong, Istanbul, London) are 2+years out of date (post covid) with simple info available on most tourist sites - vey disappointing as Luxe used to be great with unique insights
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Be in the know!

These guides have been my travel backbone since before the digital age! What a joyful, helpful and useful guide series. Love the insider tips and the voice of me in your context t! Mwah!

City Know How

Hotels
Cool bars
Eating out

Be in the know before you go!

Great tool to have on your phone

I have been using Luxe guide for years originally hard copies but now only digital.
I find them very helpful for finding accommodation and restaurants and so very convenient being on my phone

LOVE IT!!!!

Thank you for giving us a way to support Artisians.

Great app

Perfect recommendations

Love luxe

I’ve been using the printed guides for years (from version 2 of Bangkok and onwards) loved those and now love the digital versions too.
Have many places purchased and love the fact they are regularly updated.
My go to guides to use before and during a trip ( and the pithy humour is also a bonus)

Luxe guides for trip from Vietnam and Cambodia to Bangkok

I used the guides for Hanoi, Ho Ci Minh City, Cambodia and Bangkok and found them spot on. The App is easier to follow and it’s easier to find some hard to get to locations.
The paper guides are handy and light but I find the shopping itenararies hard to follow sometimes!

Just the best

Creative and fun app. Finds unusual places with a sense of humor. Wish I were in more cities

Updates

Doesn’t seem like they are keeping these guides current, some restaurants and bars have a lot negative reviews on tripadvisor and some bars are completely closed out of business. Might be good to cross reference but perhaps Luxe is only advertising businesses that pay them to promote those businesses which would be a real disappointment. Further, I have bought several of these guides yet they have an update or when you try to restore your purchase you still cannot get access to a guide previously purchased that isn’t right because the consumer has already purchased it - so clearly they are just charging twice - they need to fix this or be more transparent in their costs if they are charging you multiple times for the same application- I feel ripped off.
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Out of date poor service

I would never buy from Luxe again. 50% of the locations are closed. When I complained they offered me a “free guide” through a link that didn’t work. Then suggested I lie to Apple to get a refund. Total shonks, sad because Luxe used to be great.