Lyft Driver User Reviews

Customer Experience

Positive experience29.1% of reviews
Neutral8.2% of reviews
Negative experience62.7% of reviews

~ Based on 2,705 written reviews from the US App Store.

What users say

Is Lyft Driver Safe?

Lyft Driver appears safe based on user ratings. AppsHunter Safety Score for Lyft Driver is 92/100.

This assessment is based on 391,689 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.6% of ratings point to a safe experience
2.6% of ratings suggest some concerns
6.8% of ratings point to a risky experience

~ Based on 391,689 App Store ratings for Lyft Driver.

Is Lyft Driver Legit?

Lyft Driver appears to be a legitimate app. AppsHunter Legitimacy Score for Lyft Driver is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Lyft Vancouver

Amazing app really like driving with Lyft just recently start driving ✌️

?

The app is turning off my music every time I receive a ride request or cancellation. Not sure if it’s the recording feature glitching or what, but it’s very awkward and annoying.

Need work

App is good but they are robbing us they are charging people like $30 for a ride but only giving us drivers $11 it’s crazy and they are literally doing nothing and then now they are doing this new thing where u get a ride for $20 then they will change your ride without u asking them to to some one wayyy lower for about $6 smh it’s bad wasn’t always like this
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Map issue

You guys need to update the map some areas speed limit map doesn't match with the real speed limit

Great side gig

Love driving with app and everything, but the GPS and navigation can use a big tune up. Routes sometimes make no sense, address can sometimes be off and is pinned as the next house over, which can make it an issue and hit a riders wrong nerve or can be deemed as trespassing and piss someone off who had nothing to do with the ride to begin with
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Why I love Lyft

I love meeting new people ! ❤️

Appreciate

I am so happy are one of Lyft family.

Apps crashing frequently after accepting trip.

New version crashes and doesn’t launch right after a trip is accepted. Happened a few times recently.

Ride reservations

I was gonna get $150 ride and the app couldn’t determine my location and couldn’t give me the ride and I drove 40 miles out of my way taking tolls to try to pick up the ride and the app canceled it because of that. I really think the apps GPS system for Riding around could be very much improved because Google maps and Waze it’s just still far superior.
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Horrible

The amount they pay drivers is insane compared to what they charge riders

Horrible Customer Support

These people do NOT care about drivers , they steal the money and also only believe what bad riders complain about you, they don't care if that rider is on drugs or drunk.... it is really disappointing, go to Uber and Epic rides!!!

Ellos bloquean la aplicación y no he tenido viaje en varios días y más si hay bonos.

Pagan poco

我喜欢LyftDriver

我喜欢LyftDriver

Lift love

Lift is my love

Love it

Just getting started as a new Driver. My experience is going great, and the money is even better than I expected!!

Kiven

The app restricts/makes things difficult for the driver, the map is bad, and more than half the screen is useless. The app has barely changed at all."

I love driving for Lyft!

I love driving for Lyft and this app is part of that so I reckon I love gen app as well!

Lyft is a great app that makes it easy to connect drivers with passengers. I appreciate the opportun

🙏❤️🙏

Absolutely Horrible Direction and Treatment of Long-Term Drivers

I have been driving with Lyft faithfully for five years, but I am at my breaking point and am ready to delete this app for good. The way Lyft treats its veteran drivers right now is shameful, and the new toll system is an absolute nightmare.
First, their updated toll policies and payouts are completely broken—especially for interstate trips. When you take a passenger from New York City to New Jersey, you're left heading back empty, yet their system makes it a massive struggle to get fair compensation. They are cutting corners on return tolls, and refusing to cover situations where a ride genuinely requires dealing with the same toll twice. Why should drivers lose money out of their own pockets just to complete a trip that Lyft profits from? 
To make matters worse, the support system is virtually non-existent. Whenever you try to reach out to driver support regarding missing toll reimbursements or fare adjustments, you are met with unhelpful automated responses, canned scripts, and zero real human assistance. They don't respect our time, our vehicle expenses, or the hard work we’ve put in for years. 
If you've been driving for years like I have, you know how much worse it’s getting. Do better, Lyft, or expect to lose all your experienced drivers who are sick of being shortchanged and ignored.
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Lyft

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