Apple Pay is broken
Apple Pay is still offered as a payment option (GOOD!), but Apple Pay payments have been broken since December 2025 (BAD!). Please fix!
Apple pay broken cant use
Was great but now useless. Strange cant use rewards message.
App literally gets worse and worse and worse
Is anyone doing any QA on this whatsoever? Your marketing team keeps issuing these stupid $5 bonus gift cards that are virtually impossible to use in the app unless you stand on one leg, uncross your arms, and close one eye, I say facetiously. They allow split payment but not in a way that you can use these $5 gift cards. It lets you add each gift card, but it won’t allow you to adjust the amount of each card. It keeps changing it on you! If you do five dollars on one card, it tries to do. $8.90 on another. You try to change that to five dollars so the third one can be $3.90 but then it changes the value of another one to $8.90. But that won’t work because each card only has five dollars on it!
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Fresh
Chipotle Wrap our favorite…Steak wrap did not have much steak🥲for the extra cost!
Can’t Validate Basket?
Twice now I have went to order from Mad Greens through the App and it has given me an error code of “Error, Can’t Validate Basket”. And each time I have ordered from somewhere else. I love Mad Greens but this App is awful. Please fix.
Mr. Brown
Love this app.
Points expire
Apparently not using the mobile app for over a month means they remove what little points you have. Having loyalty points expire for a food place in 2025 seems massively out of touch. Bye mad greens, won’t miss you.
App literally gets worse
Is anyone doing any QA on this whatsoever? So I go to pay, and I’m splitting between a gift card ($10) and a credit card. I manually enter all the details of each, noting the Split, and it errors out. Even though it has the right total that includes tips, it gives an error stating the total combined amount must equal the order plus tip—WHICH IT DID! But somehow still errored out anyway. Then, to make matters worse, because I did NOT want to store the card numbers (since the gift card would then be $0), I had to completely start all over entering new payment details again from scratch. And you can’t even use a gift card with ApplePay. Mad Greens gives out stupid $10 bonus gift cards when there’s not a meal that can be purchased for $10, so a meal will always be a split payment with the cards!
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Rating is for App
The food is great but the app needs at least one MAJOR update:
A food tracker for delivery. As of now it only tells you an estimated time of delivery, but nothing else. There’s no text/notification letting you know when the food is on the way or when it’s been delivered. My food was left on the ground outside for over 20mins because the app still shows “in progress” instead of “delivered/completed”. For that alone, I rate this app 2 stars. PLEASE FIX THIS!
A food tracker for delivery. As of now it only tells you an estimated time of delivery, but nothing else. There’s no text/notification letting you know when the food is on the way or when it’s been delivered. My food was left on the ground outside for over 20mins because the app still shows “in progress” instead of “delivered/completed”. For that alone, I rate this app 2 stars. PLEASE FIX THIS!
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Mi primera vez
Sencillo, fue increíble my wrap pancho villa
Great Salad!
Love the Mad salads!
Great food, ‘Rewards’ are a scam
Great food, great people.
Redeeming the rewards in the app is a big ol scam. Be super careful that you don’t redeem them before you are in the store in front of the cashier—otherwise they can ‘disappear’ (app language, not line), and the cashier/staff won’t be able to do anything about it.
Redeeming the rewards in the app is a big ol scam. Be super careful that you don’t redeem them before you are in the store in front of the cashier—otherwise they can ‘disappear’ (app language, not line), and the cashier/staff won’t be able to do anything about it.
Love the service at this Mad Greens
The Lakewood, CO Mad Greens never disappoints! Their customer service is excellent and their managers are always friendly and responsive. I can’t say about the service and the high quality of the food
Not functional
Cannot complete an order or add payment method at all. What’s the point of this app if I can’t complete the most basic user journey??
$5 to sign up
Downloaded the app and signed up to receive the $5 and never received it.
JJ
Awesome staff
Favorite location
Love the employees here super quick and polite! And the food is always fresh
Holy Moly Notifications!
The app works fine but holy moly the number of notifications from this app is insane! And you can’t turn them off though the app. Not worth the download!
Glitchy
Tried to pay using a gift card for part of it but app wouldn’t take it and kept freezing on me. Mad Greens is great but their app isn’t very good. Also didn’t give me $3 off first order.
Best
Best mix of grain bowl I’ve had in long time. Really taste all the ingredients and nothing is overpowered. Can’t wait to go back and try something else!
