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Madrid Móvil

Madrid Móvil

by Ayuntamiento de Madrid

13 ratings
73 reviews
🔧 Utilities
📊 Productivity
Free

Details

Released
March 15, 2018
Updated
October 13, 2026

Features

Developer

Ayuntamiento de Madrid
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Madrid Móvil screenshot #1 for iPhone
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Madrid Móvil screenshot #5 for iPhone
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About

Access official city services and information from your mobile device. Manage municipal procedures, book appointments, and report issues. Stay informed about city news and resources.

✓Municipal procedures and 'My Folder' access
✓Book in-person appointments
✓Sports facility booking and ticket purchase
✓Report city incidents and issues
✓Locate public water fountains and restrooms
✓Access city news and portals
Show original description

What's New in Madrid Móvil

04.01.004 (1791194643)

October 13, 2026

Mejoras de diseño y rendimiento Nuevo flujo de pago Bizum

User reviews

Most RecentHighest RatedLowest Rated

awful register experience

app is straight out of 2011
BbeiweiX01

Response from developer

Hello! We are sorry the app's usability wasn't what you expected. We know an intuitive design is key to a good experience, and we are working on improving the navigation and organization of the menus. Your feedback is very important. If you have more suggestions, please write to us at madridmovil@madrid.es 🚀

Muy poco intuitiva

Llevo media hora para hacer un trámite muy sencillo y no hay manera... la app es cero intuitiva
RRicardoshpou

Orden de centros deportivos

Antes los centros deportivos aparecían ordenados por proximidad que era muy útil, ahora aparecen por orden alfabético que no tiene utilidad.
LDLeti in the Sky with Diamonds

Falla mucho

Rara es la semana que no falla. O no reconoce contraseñas, o no puede cargar datos, no aparece carnet virtual,…siempre falla algo. 😰
AAnbrase

Madrid móvil

Perfecta atención al usuario. Muy buena app, enhorabuena
JJromero73
See 68 more reviews

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FAQ

What does the Madrid Móvil app do?

Madrid Móvil is the official application for the Madrid City Council. It allows users to access information and perform various municipal services, including managing electronic procedures, booking appointments, and reporting city incidents.

What are the key features of Madrid Móvil?

Key features include quick access to electronic procedures and 'My Folder', booking in-person appointments, purchasing tickets and reserving spaces for sports facilities, reporting issues like waste or street furniture problems, and locating public water fountains and restrooms.

Is Madrid Móvil free to use?

Yes, the Madrid Móvil app is free to download and use. While the app itself is free, some services or transactions within the app might involve associated costs, such as purchasing tickets for sports facilities.

What kind of municipal services can I manage through the app?

You can manage a wide range of municipal services, including submitting electronic procedures, accessing your personal 'My Folder' for documents, booking appointments at any city office, and reserving sports facilities. You can also report various city issues directly through the app.

Can I report problems in the city using this app?

Yes, the app allows you to quickly and easily report incidents and issues you encounter in the city. This includes problems related to cleaning and waste, furniture collection, urban furniture, lighting, and other causes.