Used to be good; just awful now
This is a great app if you want to pay someone to do a Google search for you.
Could’ve been great. But often drops the ball.
Because of image sending often not working. Which is what I use to provide context to tasks. They don’t have the knowledge to complete tasks.
In the most recent context, I had a jet skiing date with my girlfriend and had to move the time 2 hours later. And because of an image not sending with a screenshot of the phone number. I ended up being charged $300+ and no jet skis for the rest of the day. So date blown.
They drop the ball in other respects, and over count hours spent as well.
This is a hard app to do logistically. I get it. But just seems like laziness as this app has been around awhile now. So no excuses anymore.
In the most recent context, I had a jet skiing date with my girlfriend and had to move the time 2 hours later. And because of an image not sending with a screenshot of the phone number. I ended up being charged $300+ and no jet skis for the rest of the day. So date blown.
They drop the ball in other respects, and over count hours spent as well.
This is a hard app to do logistically. I get it. But just seems like laziness as this app has been around awhile now. So no excuses anymore.
Show more
Terrible
I needed four labels printed. It took an hour+ ($40+) after me asking for four labels for this app to tell me to put stamps on them instead. After I complained I couldn’t quit, they had a manager contact me that I didn’t ask for after not cancelling my account per my ask. I had to demand they cancel my account. Then I kept getting emails I couldn’t unsubscribe to. They still haven’t cancelled my account, are contacting me over email, and my financial information is still visible. Don’t work with irresponsible tech developers who represent a liability more than a service. This was t about the labels, this is that they won’t allow you to leave.
Show more
Great concept; Inefficient at best
Don’t waste your time or money. Decided to test out services by asking them to reschedule an appointment. It took them over an hour to do so even giving them the number and exact information.
Two days later turns out they didn’t even complete the task and still charged me. But getting in touch with this customer service about a refund is impossible.
A simple task had left a bad taste in my mouth. Do not trust them for anything important.
Two days later turns out they didn’t even complete the task and still charged me. But getting in touch with this customer service about a refund is impossible.
A simple task had left a bad taste in my mouth. Do not trust them for anything important.
Show more
Can’t recommend in 2022
Not only can they not complete simple tasks such as “buy product X”, they overcharge you to boot. I wasted $45 to get a restaurant recommendation that was actually closed on the day I wanted to visit. Such a joke and not worth your time to even download.
Response from developer
Oh no. That should not have happened. When you use Magic, real people work on your tasks, and as you know people can make mistakes. That being said, recommending a store that was closed is absolutely below our standards. Please reach out to support@getmagic.com if you haven't already!
