Great game….BUT
I was enjoying this game until I got to Level 8. It wants me to exchange animals but it freezes up every time. It will not unfreeze. I leave the game and come back in and the same thing happens. As of now I can’t play the game at all. Wish they would fix it.
BBabygirlpeanut1980
Issue with sychronization/ no animal sanctuary/forest
Have played this game for a while now and the
as of a few weeks, my game is struggling and keep getting a message on screen network error, i have no issues with my internet, wifi, non of my other games are having difficulties, doesent seem to be any support available for the game, thinking of deleting as cant keep trying to play like this, very annoying, which is sad as really enjoying this game.
Update 18/08/2026 i am no longer able to play the animal sactuary forest part of the game, i cant swap any of my spare animals, so have stopped playing this part of the game, which i loved playing, i have sent several emails via the ingame button for help, no answer at all, i have now reported via app message asking for help, this is spoiling my game play and will consider leaving the game totally if dont get response to my query.
Does anyone monitor these messages and is their a customer service section for this game, its really not acceptable
as of a few weeks, my game is struggling and keep getting a message on screen network error, i have no issues with my internet, wifi, non of my other games are having difficulties, doesent seem to be any support available for the game, thinking of deleting as cant keep trying to play like this, very annoying, which is sad as really enjoying this game.
Update 18/08/2026 i am no longer able to play the animal sactuary forest part of the game, i cant swap any of my spare animals, so have stopped playing this part of the game, which i loved playing, i have sent several emails via the ingame button for help, no answer at all, i have now reported via app message asking for help, this is spoiling my game play and will consider leaving the game totally if dont get response to my query.
Does anyone monitor these messages and is their a customer service section for this game, its really not acceptable
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PSPoppy Sirius
Hello
Here’s the suggestion that you could do to make the game better. could you put a tutorial in there so in case the player does not want a tutorial they can. because telling a player how to do every teeny tiny little step and then over and over and over again makes the player not want to play the game and give you guys bad reviews so could you please make it to the player has a choice to be told how to play this game thank you.
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Ddooldebugs
Good until…
This game is fun. Unfortunately it keeps freezing in the little animal side event right when the guy is trying to teach you how to exchange the adult animals for other baby animals. I even uninstalled the game lost all of my progress and started over thinking surely it wouldn’t happen again or they would fix the bug. Nope. Same thing, same place. And it just reopens the app to the exact same place if I try to restart it. Definitely not worth starting over a third time from the beginning. Maybe if you never go into the side events you won’t have the freezing problems.
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FFawstar
Game freeze
Game does not work when it show you how to trade the adult animals
Ssuperhamster3657891





