MAGIC User Reviews

Customer Experience

Positive experience8.3% of reviews
Neutral10.7% of reviews
Negative experience81.0% of reviews

~ Based on 84 written reviews from the US App Store.

What users say

Is MAGIC Safe?

MAGIC-VIEWER does not appear safe based on available data. AppsHunter Safety Score for MAGIC is 48/100.

This assessment is based on 277 user ratings, with an App Store average of 2.3/5.

Safety Analysis

28.2% of ratings point to a safe experience
7.9% of ratings suggest some concerns
63.9% of ratings point to a risky experience

~ Based on 277 App Store ratings for MAGIC.

Is MAGIC Legit?

MAGIC-VIEWER appears to be a legitimate app. AppsHunter Legitimacy Score for MAGIC is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Abhorrent UI

Terrible user interface. Beyond infuriating to navigate.

P2P error

Now that I updated my iphone the app stopped working. Keep getting error messages. Can this be resolved please

Bug with Cellular viewing

After sudden outage( according to installer, it was some sort of back up? Or update?), I can’t connect it anymore unless it is on wifi. It was ok before that happened.

Please fix!

Hasn’t worked in a couple days on my iPhone and Android tablet. Please fix!

This app is terrible

This app is terrible.

THE WORST

This is by far without question the worst system out there. Impossible to playback. Interface is unlike anything I’ve seen from a security system. Garbage.

Horrible interface

Difficult to scan videos, control bar disappears quickly and difficult to bring back up, still captures are hit and miss to correct timing, very frustrating tedious software

New update

Ever since they did the latest update, it’s been impossible to load the footage. Pls fix!!

Trash. Go with Nest cam

The app has never worked well for my business. Trying to get a simple playback is like pulling teeth. It takes for ever to load, and then it’s choppy, it lags, and crashes. Don’t waste your money/time.

Meh. Needs improvement

You’d think as important as an interface is, to drive your product and build a customer base if not profitability — more emphasis and effort would be made to maintain customer satisfaction. The app works, mostly. Is buggy, has to be constantly reloaded, and has an awkward work flow to get from a notification to a why you were notified. I have yet, as a consumer to feel comfortable relying on my system because if it, but considering the longevity of the company, and my electricians recommendation, have hopes more than an expectation that fixes (and satisfaction) are in the works.

C’mon Magic Viewer, get it together…(?)
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update new version

crash every time use, need update

update app

is being long long time since last update i can’t see nothing today on my app please fix your app

What???

Kind of good but blurry and the options go down too much

P2P device not connected

The camera was working fine yesterday. Now today I get a “P2P device not connecting.”
Internet works fine. Something wrong with app. Please fix ASAP.
Thanks

Playback stopped working and app switched to chinese

May as well not have cameras UGH

NEVER WORKS!

Don’t waste your time. This app is TRASH!

Junk

Don’t work keeps saying ip address is wrong won’t connect

App takes too long

The app takes wayyyyyyyyy too long for ANYTHING. Whether I’m just watching or playing back it takes forever for anything. The UI is garbage, and the camera resolution is fucjing trash. Super choppy, waste of money. You will not be satisfied

App no longer works

2 updates with the iphone8 and now I’m getting error message saying p2p is not connected.. huh??

P2P connection issues.

This isn’t a great app. The developer knows it. I have 4 cameras. 2020 install.
P2P connection issues.
No fix available.
But KAMIA. WOKRS GREAT!