Slow and needs improvement
Tired of waiting for camera playback to adjust to commands. Too slow and clunky for something this important. Can’t get the events to load on the app. Can we get an update?
Meh. Needs improvement
You’d think as important as an interface is, to drive your product and build a customer base if not profitability — more emphasis and effort would be made to maintain customer satisfaction. The app works, mostly. Is buggy, has to be constantly reloaded, and has an awkward work flow to get from a notification to a why you were notified. I have yet as a consumer to feel comfortable relying on my system because of that, but considering the longevity of the company, and my electrician’s recommendation, have hopes more than an expectation that fixes (and satisfaction) are in the works.
C’mon Magic Viewer, get it together…(?)
C’mon Magic Viewer, get it together…(?)
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Not A Very Reliable System
Someone drove/crashed into my garage this morning. When I tried to check my cameras it was disconnected. Out of all the days that the system works, today is the day it is disconnected (and it was not by my doing). I had to reboot the system. So I am unable to see who hit my garage and am out of $$$ for the garage.
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Unable to replay
Unable to replay any footage. Only can view live. Unable to fix this. Need help.
Very disappointed
This viewer is garbage. Makes paying for all the cameras and installation a waster because the software is quality you’d expect from 1990. Don’t waste your time or money
Terrible!
P2P connection error keeps popping up everyday! Both internet connections are great but still app doesn’t connect somehow!!!
Abhorrent UI
Terrible user interface. Beyond infuriating to navigate.
P2P error
Now that I updated my iphone the app stopped working. Keep getting error messages. Can this be resolved please
Bug with Cellular viewing
After sudden outage( according to installer, it was some sort of back up? Or update?), I can’t connect it anymore unless it is on wifi. It was ok before that happened.
Please fix!
Hasn’t worked in a couple days on my iPhone and Android tablet. Please fix!
This app is terrible
This app is terrible.
THE WORST
This is by far without question the worst system out there. Impossible to playback. Interface is unlike anything I’ve seen from a security system. Garbage.
Horrible interface
Difficult to scan videos, control bar disappears quickly and difficult to bring back up, still captures are hit and miss to correct timing, very frustrating tedious software
New update
Ever since they did the latest update, it’s been impossible to load the footage. Pls fix!!
Trash. Go with Nest cam
The app has never worked well for my business. Trying to get a simple playback is like pulling teeth. It takes for ever to load, and then it’s choppy, it lags, and crashes. Don’t waste your money/time.
Meh. Needs improvement
You’d think as important as an interface is, to drive your product and build a customer base if not profitability — more emphasis and effort would be made to maintain customer satisfaction. The app works, mostly. Is buggy, has to be constantly reloaded, and has an awkward work flow to get from a notification to a why you were notified. I have yet, as a consumer to feel comfortable relying on my system because if it, but considering the longevity of the company, and my electricians recommendation, have hopes more than an expectation that fixes (and satisfaction) are in the works.
C’mon Magic Viewer, get it together…(?)
C’mon Magic Viewer, get it together…(?)
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update new version
crash every time use, need update
update app
is being long long time since last update i can’t see nothing today on my app please fix your app
What???
Kind of good but blurry and the options go down too much
P2P device not connected
The camera was working fine yesterday. Now today I get a “P2P device not connecting.”
Internet works fine. Something wrong with app. Please fix ASAP.
Thanks
Internet works fine. Something wrong with app. Please fix ASAP.
Thanks
