magicplan User Reviews

magicplan
magicplan
Technologies magicplan Inc.

Customer Experience

Positive experience51.0% of reviews
Neutral6.8% of reviews
Negative experience42.3% of reviews

~ Based on 710 written reviews from the US App Store.

What users say

Is magicplan Safe?

magicplan appears safe based on user ratings. AppsHunter Safety Score for magicplan is 94/100.

This assessment is based on 41,077 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.8% of ratings point to a safe experience
3.5% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 41,077 App Store ratings for magicplan.

Is magicplan Legit?

magicplan appears to be a legitimate app. AppsHunter Legitimacy Score for magicplan is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Muito Bom

Fácil de usar!

Nice for sketching, bad for refining

Very disappointed to find that the feature I liked doesn’t actually work—when measuring to the inch, two otherwise identical doors (from a duplicated and rotated room) changed their measurements and cant be fixed. It shouldn’t be possible, but 30 minutes of manual entry and the math of the wall-door-wall doesn’t equal the total wall…
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Not just for professionals!

I’ve been using magicplan for years to help me create floorplans and figure out my furniture arrangements in my own home for years now. It’s super intuitive and I love being able to see things in 3d to get an understanding of a space. I’m sure I don’t use even half of the features meant for real contractors/professionals, but just as a person who’s moved into new apartments over the years and needed to decide where furniture should go, etc, it’s been so amazing.
I decided to write this review now because I just used magicplan to help figure out moving my grandmother into a care facility. We had to really downsize and it was difficult to figure out what furniture we could keep, what would fit in the new place, and what organizations made sense. Magicplan made it so much easier to figure it all out, and I honestly don’t know how I would have done it otherwise.
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Complicated

I’ve spent the last 45 minutes trying to create one room layout. Scanner doesn’t work if there any obstructions whatsoever. Trying to create rooms and add dimensions is a struggle. Nothing is intuitive. If I want to spend hours and hours learning to use this app, I could just take a class to learn CAD.
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Muito Bom

Para rascunhos é excelente

Response from developer

🥳🙏🙂

Difficult

Doesn’t work in a very small home

Paid subscription, but I cannot access my account — and support is inaccessible

I purchased a paid magicplan subscription, but I have been unable to access my account.

I have requested a password reset repeatedly, but the reset email never arrives. I checked my inbox, spam and junk folders and tried multiple times over more than a full day.

I then contacted magicplan support. Their AI support agent acknowledged that the issue requires investigation by a human Support team and instructed me to click “Escalate to Support.”

The problem? The escalation link leads to a 404 – Page Not Found page.

I reported the broken link, and the AI support agent responded by asking me to click the same “Escalate to Support” button again. I did — and it still leads to the same 404 error.

So at this point:

* I have paid for a subscription I cannot use.
* The password-reset system is not working for my account.
* The escalation link to human support is broken.
* I have spent more than a full day trying to resolve the issue.
* I am still dealing with an AI support bot instead of a human who can actually restore access to my paid account.

This is extremely disappointing for a paid professional service.

I am happy to update this review if magicplan provides actual human support, restores access to my account, and addresses the subscription time I have lost. Until then, I cannot recommend paying for this service.
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As an electrician this is the best thing I’ve found as a sole proprietor

Works well for what I’m doing

Free version is okay being that it’s free.

They are out of their mind to ask for $12.99/mo for this app. Free version is okay but I would never pay for more than $4.99/mo for the basic “Sketch” version.

Here

Eazy, quiqly, covering what you need

Simple and easy

A real lifesaver, the app just worked no fuss

Nice

Excelente

Extremely easy from Step 1

Amazing…. Such a help

Directions are Lacking

My second free attempt ended up being a blank because I didnt have clear direction on how to get to the scanning process.

A game changer

It doesn’t get much better than this app. I’m a real estate investor and everytime I get a new project it goes straight into magic plan and I draw a floorplan and start working it from there. This app has been instrumental in my success of add on additions / redesigning and just seeing my houses come alive. I would give it 10stars if I could. And I’m only using the free version.
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Great Service

As a contractor this service makes estimating a breeze. My only concern is that I confused the $250 monthly fee for an annual fee. Not sure how I missed that detail but otherwise I am very happy with the application.

I am unable to scan a new floor

This app woks only for 3 projects and keep asking you to pay..

What happened?

This app was great. I had my entire house scanned. It was a set and forget on my phone. Came back recently while shopping for furniture and you've moved to a different business model, my scans are gone and I can't access anything. When you want to move to a different business model, you release a new app. You shouldn't dump the users that brought you where you are with your telemetry.
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2 free designs - scam

I forgot why I'd not used Magicplan for a while. I reset my password and found I had a few designs still saved. So I opened a couple of them in 'read-only' format, mindful that I only had 2 free edits available to me and each design that I opened lost me one free credit until I had none! What a nonesense.
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Excelente app!

Excelente app

Response from developer

Gracias! 🙏☺️