This app is weird 😂
Easy to use
Paid but Never Received My Credits
As a result, I wasn’t able to use the main feature I paid for. I tried, but the app still wouldn’t let me generate my video because it said I didn’t have any points.
Paying for a subscription and then not receiving the promised credits is very frustrating. Unless this issue is fixed, I cannot recommend spending your money on this app.
I hope the developers address this problem and either provide the missing credits or improve their customer support.
Response from developer
Thank you for taking the time to share your experience, and we're sorry for the frustration this has caused. We understand how disappointing it is to pay for a subscription and not be able to use the feature you were looking forward to. We'd like to help sort this out. Could you please reach out to our support team at support@magnific.com, including the email address associated with your account? That will allow the team to look into your case directly and assist you further. Thanks for your patience, and we hope to get this resolved for you soon.
No free trial.
Response from developer
Thank you for sharing your feedback. We understand it's frustrating to commit to a subscription without first seeing whether the results meet your expectations, and we're sorry the experience so far hasn't given you that confidence. If you'd like, please reach out to our support team at support@magnific.com with the email address associated with your account, and they'll be happy to look into your case and answer any questions about what results you can expect. We appreciate you taking the time to share your thoughts.
Paguei mas não posso usar
Response from developer
Olá! Sentimos muito pelo transtorno causado e entendemos sua frustração com essa situação. Para que possamos verificar o que está acontecendo com sua conta, por favor entre em contato com nosso suporte através do e-mail support@magnific.com, incluindo o endereço de e-mail associado à sua conta. Assim nossa equipe poderá analisar seu caso com atenção e te ajudar da melhor forma possível. Agradecemos a paciência e ficamos à disposição.
