Magnific User Reviews

Customer Experience

Positive experience26.9% of reviews
Neutral5.9% of reviews
Negative experience67.1% of reviews

~ Based on 219 written reviews from the US App Store.

What users say

Is Magnific Safe?

Magnific - AI Video & Image appears safe based on user ratings. AppsHunter Safety Score for Magnific is 94/100.

This assessment is based on 1,702 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience
1.6% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 1,702 App Store ratings for Magnific.

Is Magnific Legit?

Magnific - AI Video & Image appears to be a legitimate app. AppsHunter Legitimacy Score for Magnific is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Paid but Never Received My Credits

I would not recommend this app based on my experience. I paid for the lowest subscription specifically to create videos from my photos, but after my payment went through, I never received the points that were supposed to come with the subscription.

As a result, I wasn’t able to use the main feature I paid for. I tried, but the app still wouldn’t let me generate my video because it said I didn’t have any points.

Paying for a subscription and then not receiving the promised credits is very frustrating. Unless this issue is fixed, I cannot recommend spending your money on this app.

I hope the developers address this problem and either provide the missing credits or improve their customer support.
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No free trial.

After trying many ai apps with little satisfaction as they all seem to not get images correct when adding backgrounds. I’m not paying for a premium subscription until I know it can produce good results.

Paguei mas não posso usar

O valor mensal foi cobrado de mim dia 10. Mas hoje é dia 27 e não consigo usar. Exijo liberação imediata ou meu dinheiro de volta é corrigido

Response from developer

Olá! Sentimos muito pelo transtorno causado e entendemos sua frustração com essa situação. Para que possamos verificar o que está acontecendo com sua conta, por favor entre em contato com nosso suporte através do e-mail support@magnific.com, incluindo o endereço de e-mail associado à sua conta. Assim nossa equipe poderá analisar seu caso com atenção e te ajudar da melhor forma possível. Agradecemos a paciência e ficamos à disposição.

HORRIBLE new update

I really enjoyed this app previously but the recent update is incomprehensibly TERRIBLE!!! The image generator runs without my permission or request and eats up my credits unprompted.

I guess I’ll have to find a new platform. Truly unfortunate

😡SERIOUSLY STOP😡

I am beyond tired of constantly having a almost $500 charge trying to be placed on my Apple credit card when I have already deleted the profile that I had set up. I never even used this app for this website for a second due to the fact that I have a membership with a competitor of theirs and it’s lifetime and it is way better and way more afford. I am really getting tired of trying to reach out to customer service with it being merely impossible to get anyone because every email I’ve sent that are posted as the customer support I keep getting a reply that that email address is no longer exist. I’ve tried to contact customer support because the app in the website without any luck whatsoever so I’m trying this way. To magnetic that if I keep getting a ticket charge on my Apple credit card for $500 I will be reaching out to an attorney and having them to handle this nonstop problem so with that being said, this is my last warning to Magnific STOP TRYING TO TAKE MY MONEY WHEN I DELETED MY ACCOUNT A WHILE AGO 🤬
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Premium Subscription Not Activated After Payment

Very disappointing experience. I purchased the Premium plan, but my account still shows as being on the free plan, so I can’t access any of the paid features. I also tried using the Restore Purchase option multiple times, but it only displays the error “Something went wrong.”

This is extremely frustrating, especially when I paid for the service and have important projects that depend on these premium features. The lack of immediate access after payment is unacceptable.

I hope the developers fix this issue quickly and improve the purchase restoration process. Until then, I can’t recommend paying for the Premium subscription.
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Péssimo

Quero cancelar porque não renova os créditos. Não funciona direito.

Waste of money.

Rarely works properly and fails at very simple instructions. Grok is a lot better and more reliable. (Update) rarely works at all, now. I paid for a subscription, and it no longer works. I should get a refund.

Update. After I paid hundreds of dollars, you then change terms of service and I can’t use it unless I agree? What if I don’t? Do you refund the money?? Sounds like a lawsuit.
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Aplicativo não funcional

Eu utilizo geralmente no navegador do desktop, mas eu queria conseguir acessar as imagens que gerei e gerar outras pelo aplicativo e simplesmente não sincroniza as imagens, já desinstalei o aplicativo já fiz de tudo e não funciona. Tenho um dos planos mais caros e não funciona

Response from developer

Olá! Sentimos muito pelo transtorno com a sincronização das imagens entre o app e o navegador, especialmente considerando que você possui um dos planos premium. Entendemos a frustração de não conseguir acessar suas gerações no aplicativo. Gostaríamos de investigar seu caso com mais detalhes para resolver isso o quanto antes. Poderia enviar um e-mail para support@magnific.com incluindo o endereço de e-mail associado à sua conta? Assim nossa equipe técnica poderá analisar o que está causando essa falha de sincronização. Agradecemos a paciência e esperamos poder resolver isso em breve.

My Review

I really love the site. I especially love the fact that I can choose which ai platform I want to use for my projects. Only problem is I wish the credits weren’t so expensive and I wish the credits could be bought A la carte when I run out of the ones within my subscription. Outside of that, I love it.
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Paguei mais de 100 reais e ele não liberou a versão premium estou até agora aguardando uma resposta

Quero a devolução do meu dinheiro ou que o aplicativo funcione pq eu paguei

Response from developer

Olá! Sentimos muito a experiência que você teve e queremos ajudá-lo a resolvê-la. Por favor, nos escreva para support@magnific.com indicando o e-mail associado à sua conta para que possamos localizá-la e revisar seu caso o mais breve possível. Obrigado pela sua paciência.

Péssimo me cobrou e ainda estou com pacote FREE

Comprei o plano, e até agora não consigo usar, está dizendo que to sem crédito. Horrível

Response from developer

Olá, Dpassaur! Sentimos muito pelo transtorno. Queremos resolver isso e garantir que você tenha acesso ao plano que adquiriu. Por favor, entre em contato com a nossa equipe de suporte e retornaremos o quanto antes para regularizar tudo. Obrigado pela paciência!

Nice App!

Now add 100 Daily Credits so we can use the ai models. I don’t know how to say this, but I thought you guys were trying to be Magichour AI. I’m not comparing you 2 but still, I’m just suggesting.

BUG NEEDS FIXING

Payed 26 dollars for a subscription yet I’m unable to use any premium features. Please fix this.

詐欺

8600円課金したのに、フリープランのまま、一切動画も画像も生成できない。運営に連絡してものらりくらり交わすだけで、一切対応してくれない。
返金もなし。ありえない

Response from developer

この度はご不便をおかけし、誠に申し訳ございません。お支払いいただいたにもかかわらずフリープランのままで、動画も画像も生成できず、さらにサポートからも十分な対応がなかったとのこと、大変重く受け止めております。ぜひ私たちに解決させてください。お手数ですが、もう一度サポートチームまでご連絡いただき、このレビューについてお伝えください。優先対応として担当者が責任を持ってプランの有効化と、これまでのお問い合わせへの対応をいたします。貴重なご意見と、改善の機会をいただきありがとうございます。

Premium subscription bug: Paid but stuck on free plan

I purchased a premium plan, but the iOS app still shows the free tier. Interestingly, the website correctly recognizes my premium status (though it redirects me back to the app). I use social SSO to log in. I already paid but cannot access any premium features, and Apple Support couldn't resolve the issue. Please fix this synchronization bug.
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Response from developer

Hi Karpo72 — thank you for such a clear, detailed report; that context about the website recognizing your premium status while the app doesn't, combined with social SSO, is genuinely helpful. We're sorry you've been stuck without the access you paid for. We'd like to get your account syncing correctly — please reach out to our support team and mention this review, and we'll dig into it and make sure your premium features show up in the app. Thanks for your patience and for helping us pin this down.

Please fix this as soon as possible.

I have 5,525 credits, but the app keeps saying "Not enough credits to keep creating" and won't let me generate images. It says I only need 200 credits, so this makes no sense. Strangely, it works perfectly fine on Safari, so this is definitely an app bug. It’s been happening for weeks now. Please fix this as soon as possible.
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Response from developer

Hi — thank you for the detailed report, and the Safari-vs-app comparison is really useful. You're right that this points to an app-side bug in how your credit balance is being read, and we're sorry it's been getting in your way for weeks. We're looking into credit-display issues in the app, and we'd like to check your account specifically — please reach out to our support team and mention this review so we can investigate and get you creating again. Thanks for your patience!

19.000 Credits reichen nicht????

Wollte ein Bild generieren, das 300 Credits kostet. Laut App habe ich aber noch über 19.000 Credits übrig, trotzdem kommt die Meldung, dass ich nicht genügend Credits habe? Gehts noch???

Entweder ist das System fehlerhaft oder die Anzeige extrem unklar. Für eine kostenpflichtige App wirkt das leider ziemlich unprofessionell. Habt ihr überhaupt einen gescheiten Abschluss? Mein Bruder kann in innerhalb von paar Tagen ne bessere App erstellen weil er auch wirklich Software Ingenieur ist und nicht irgendein illegales Opfer, dass sich als "Software Ingenieur" bezeichnet. Da kann sehr schnell eine Anzeige kommen wenn ihr das nicht bald PROFESSIONELL ändert ☺️
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Хорошее приложение,.

жаль что звуки не добавляет при генерации видео. Естественно платные функции

Unbelievable

A paid for a Premium+ subscription and I my plan still on free mode.
Tried contact on email and nothing happened.
This was five days ago.

Response from developer

We sincerely apologize for the inconvenience and the issues you're experiencing with your Premium+ subscription. We understand how frustrating this must be, especially after 5 days without a response. Please contact our customer support team directly — they will prioritize your case and resolve this immediately with the email address associated with your account. We truly appreciate your patience and support. 🙏