Top Shelf app!
Response from developer
Hello! We love to hear that. Thank you for trusting Magnific :) Greetings!
This app is weird 😂
Response from developer
Thank you for taking the time to share this feedback. You can delete your account in Profile section pressing 'Delete account' button.
Easy to use
Response from developer
Hello! We love to hear that. Thank you for trusting Magnific :) Greetings!
Paid but Never Received My Credits
As a result, I wasn’t able to use the main feature I paid for. I tried, but the app still wouldn’t let me generate my video because it said I didn’t have any points.
Paying for a subscription and then not receiving the promised credits is very frustrating. Unless this issue is fixed, I cannot recommend spending your money on this app.
I hope the developers address this problem and either provide the missing credits or improve their customer support.
Response from developer
Thank you for taking the time to share your experience, and we're sorry for the frustration this has caused. We understand how disappointing it is to pay for a subscription and not be able to use the feature you were looking forward to. We'd like to help sort this out. Could you please reach out to our support team at support@magnific.com, including the email address associated with your account? That will allow the team to look into your case directly and assist you further. Thanks for your patience, and we hope to get this resolved for you soon.
No free trial.
Response from developer
Thank you for sharing your feedback. We understand it's frustrating to commit to a subscription without first seeing whether the results meet your expectations, and we're sorry the experience so far hasn't given you that confidence. If you'd like, please reach out to our support team at support@magnific.com with the email address associated with your account, and they'll be happy to look into your case and answer any questions about what results you can expect. We appreciate you taking the time to share your thoughts.
Paguei mas não posso usar
Response from developer
Olá! Sentimos muito pelo transtorno causado e entendemos sua frustração com essa situação. Para que possamos verificar o que está acontecendo com sua conta, por favor entre em contato com nosso suporte através do e-mail support@magnific.com, incluindo o endereço de e-mail associado à sua conta. Assim nossa equipe poderá analisar seu caso com atenção e te ajudar da melhor forma possível. Agradecemos a paciência e ficamos à disposição.
HORRIBLE new update
I guess I’ll have to find a new platform. Truly unfortunate
😡SERIOUSLY STOP😡
Response from developer
We're sorry to hear about the frustration this has caused, and we understand how concerning unexpected charges can be. This is definitely not the experience we want you to have. We'd like our team to take a proper look into your account. Please reach out to support@magnific.com with the email address associated with your account, and they'll do their best to assist you as quickly as possible. Thank you for your patience.
Premium Subscription Not Activated After Payment
This is extremely frustrating, especially when I paid for the service and have important projects that depend on these premium features. The lack of immediate access after payment is unacceptable.
I hope the developers fix this issue quickly and improve the purchase restoration process. Until then, I can’t recommend paying for the Premium subscription.
Péssimo
Waste of money.
Update. After I paid hundreds of dollars, you then change terms of service and I can’t use it unless I agree? What if I don’t? Do you refund the money?? Sounds like a lawsuit.
Response from developer
Thank you for taking the time to share this, and we're sorry for the frustration this has caused. We understand how concerning it is when a paid subscription stops working as expected, and we take issues around billing and terms changes seriously. We'd like to look into your specific account to understand what happened and see what options are available to you. Please reach out to us at support@magnific.com with the email address associated with your account, along with any details about the changes you encountered. Our team will do their best to help resolve this for you.
Aplicativo não funcional
Response from developer
Olá! Sentimos muito pelo transtorno com a sincronização das imagens entre o app e o navegador, especialmente considerando que você possui um dos planos premium. Entendemos a frustração de não conseguir acessar suas gerações no aplicativo. Gostaríamos de investigar seu caso com mais detalhes para resolver isso o quanto antes. Poderia enviar um e-mail para support@magnific.com incluindo o endereço de e-mail associado à sua conta? Assim nossa equipe técnica poderá analisar o que está causando essa falha de sincronização. Agradecemos a paciência e esperamos poder resolver isso em breve.
My Review
Response from developer
Thank you so much for the wonderful review and for being part of Magnific! We're thrilled you're enjoying the flexibility of choosing your preferred AI platform for your projects. We really appreciate your thoughtful feedback on credit pricing and the idea of purchasing credits à la carte when you run low. Suggestions like these are exactly what help us improve, and we've shared your notes with our team for consideration. Thanks again for your support, it means a lot to us!
Paguei mais de 100 reais e ele não liberou a versão premium estou até agora aguardando uma resposta
Response from developer
Olá! Sentimos muito a experiência que você teve e queremos ajudá-lo a resolvê-la. Por favor, nos escreva para support@magnific.com indicando o e-mail associado à sua conta para que possamos localizá-la e revisar seu caso o mais breve possível. Obrigado pela sua paciência.
Péssimo me cobrou e ainda estou com pacote FREE
Response from developer
Olá, Dpassaur! Sentimos muito pelo transtorno. Queremos resolver isso e garantir que você tenha acesso ao plano que adquiriu. Por favor, entre em contato com a nossa equipe de suporte e retornaremos o quanto antes para regularizar tudo. Obrigado pela paciência!
Nice App!
BUG NEEDS FIXING
詐欺
返金もなし。ありえない
Response from developer
この度はご不便をおかけし、誠に申し訳ございません。お支払いいただいたにもかかわらずフリープランのままで、動画も画像も生成できず、さらにサポートからも十分な対応がなかったとのこと、大変重く受け止めております。ぜひ私たちに解決させてください。お手数ですが、もう一度サポートチームまでご連絡いただき、このレビューについてお伝えください。優先対応として担当者が責任を持ってプランの有効化と、これまでのお問い合わせへの対応をいたします。貴重なご意見と、改善の機会をいただきありがとうございます。
Premium subscription bug: Paid but stuck on free plan
Response from developer
Hi Karpo72 — thank you for such a clear, detailed report; that context about the website recognizing your premium status while the app doesn't, combined with social SSO, is genuinely helpful. We're sorry you've been stuck without the access you paid for. We'd like to get your account syncing correctly — please reach out to our support team and mention this review, and we'll dig into it and make sure your premium features show up in the app. Thanks for your patience and for helping us pin this down.
Please fix this as soon as possible.
Response from developer
Hi — thank you for the detailed report, and the Safari-vs-app comparison is really useful. You're right that this points to an app-side bug in how your credit balance is being read, and we're sorry it's been getting in your way for weeks. We're looking into credit-display issues in the app, and we'd like to check your account specifically — please reach out to our support team and mention this review so we can investigate and get you creating again. Thanks for your patience!
