Waste of money.
Update. After I paid hundreds of dollars, you then change terms of service and I can’t use it unless I agree? What if I don’t? Do you refund the money?? Sounds like a lawsuit.
Response from developer
Thank you for taking the time to share this, and we're sorry for the frustration this has caused. We understand how concerning it is when a paid subscription stops working as expected, and we take issues around billing and terms changes seriously. We'd like to look into your specific account to understand what happened and see what options are available to you. Please reach out to us at support@magnific.com with the email address associated with your account, along with any details about the changes you encountered. Our team will do their best to help resolve this for you.
Aplicativo não funcional
Response from developer
Olá! Sentimos muito pelo transtorno com a sincronização das imagens entre o app e o navegador, especialmente considerando que você possui um dos planos premium. Entendemos a frustração de não conseguir acessar suas gerações no aplicativo. Gostaríamos de investigar seu caso com mais detalhes para resolver isso o quanto antes. Poderia enviar um e-mail para support@magnific.com incluindo o endereço de e-mail associado à sua conta? Assim nossa equipe técnica poderá analisar o que está causando essa falha de sincronização. Agradecemos a paciência e esperamos poder resolver isso em breve.
My Review
Response from developer
Thank you so much for the wonderful review and for being part of Magnific! We're thrilled you're enjoying the flexibility of choosing your preferred AI platform for your projects. We really appreciate your thoughtful feedback on credit pricing and the idea of purchasing credits à la carte when you run low. Suggestions like these are exactly what help us improve, and we've shared your notes with our team for consideration. Thanks again for your support, it means a lot to us!
Paguei mais de 100 reais e ele não liberou a versão premium estou até agora aguardando uma resposta
Response from developer
Olá! Sentimos muito a experiência que você teve e queremos ajudá-lo a resolvê-la. Por favor, nos escreva para support@magnific.com indicando o e-mail associado à sua conta para que possamos localizá-la e revisar seu caso o mais breve possível. Obrigado pela sua paciência.
Péssimo me cobrou e ainda estou com pacote FREE
Response from developer
Olá, Dpassaur! Sentimos muito pelo transtorno. Queremos resolver isso e garantir que você tenha acesso ao plano que adquiriu. Por favor, entre em contato com a nossa equipe de suporte e retornaremos o quanto antes para regularizar tudo. Obrigado pela paciência!
Nice App!
BUG NEEDS FIXING
詐欺
返金もなし。ありえない
Response from developer
この度はご不便をおかけし、誠に申し訳ございません。お支払いいただいたにもかかわらずフリープランのままで、動画も画像も生成できず、さらにサポートからも十分な対応がなかったとのこと、大変重く受け止めております。ぜひ私たちに解決させてください。お手数ですが、もう一度サポートチームまでご連絡いただき、このレビューについてお伝えください。優先対応として担当者が責任を持ってプランの有効化と、これまでのお問い合わせへの対応をいたします。貴重なご意見と、改善の機会をいただきありがとうございます。
Premium subscription bug: Paid but stuck on free plan
Response from developer
Hi Karpo72 — thank you for such a clear, detailed report; that context about the website recognizing your premium status while the app doesn't, combined with social SSO, is genuinely helpful. We're sorry you've been stuck without the access you paid for. We'd like to get your account syncing correctly — please reach out to our support team and mention this review, and we'll dig into it and make sure your premium features show up in the app. Thanks for your patience and for helping us pin this down.
Please fix this as soon as possible.
Response from developer
Hi — thank you for the detailed report, and the Safari-vs-app comparison is really useful. You're right that this points to an app-side bug in how your credit balance is being read, and we're sorry it's been getting in your way for weeks. We're looking into credit-display issues in the app, and we'd like to check your account specifically — please reach out to our support team and mention this review so we can investigate and get you creating again. Thanks for your patience!
19.000 Credits reichen nicht????
Entweder ist das System fehlerhaft oder die Anzeige extrem unklar. Für eine kostenpflichtige App wirkt das leider ziemlich unprofessionell. Habt ihr überhaupt einen gescheiten Abschluss? Mein Bruder kann in innerhalb von paar Tagen ne bessere App erstellen weil er auch wirklich Software Ingenieur ist und nicht irgendein illegales Opfer, dass sich als "Software Ingenieur" bezeichnet. Da kann sehr schnell eine Anzeige kommen wenn ihr das nicht bald PROFESSIONELL ändert ☺️
Хорошее приложение,.
Unbelievable
Tried contact on email and nothing happened.
This was five days ago.
Response from developer
We sincerely apologize for the inconvenience and the issues you're experiencing with your Premium+ subscription. We understand how frustrating this must be, especially after 5 days without a response. Please contact our customer support team directly — they will prioritize your case and resolve this immediately with the email address associated with your account. We truly appreciate your patience and support. 🙏
Purchase Error
Função de busca sumiu
Ai Slop rip Freepik Vector
thousands miles to go… ask if needs ‘prompt’ for that
Response from developer
Thank you for the honest feedback, and we're truly sorry for the frustration caused by these glitches and lost credits, that's absolutely not the experience we want for you, especially with time-sensitive work. We take stability and UI issues seriously and would like to look into what happened with your account. Could you please email us at support@magnific.com with the email address associated with your account? This will help our team investigate the credit loss and glitches you encountered, and work toward a resolution. We appreciate you taking the time to share this, and we're committed to making Magnific more reliable.
DO NOT BUY ANYTHING FROM THESE PEOPLE.
Issue. I even tried buying the subscription again, and was greeting with a pop up saying “ You have already purchased a subscription with this Apple account.“ So… the app knows I have a subscription but it can’t or won’t activate it on my account - something is very wrong with this app and the team behind it.
What I haven’t done is talk with Magnific support - because they won’t respond. Support Requests submitted in the app DONT ACTUALLY DO ANYTHING. When submitted, no confirmation is provided, no network calls are triggered to create a ticket or send a request, and absolutely nothing happens. I finally found a support email address in a Reddit thread - and a ticket did get created once I emailed, but I still have yet to receive any response.
Based on my research, debugging, and overall experience - either the dev team messed up so badly when they switched from Freepik that they can’t fix it, or there’s something nefarious going on. It should be pulled from the App Store.
Don’t buy anything in this app - don’t even download it. Find a different app and give that development team your support, because this one doesn’t deserve it.
