Mahjong! User Reviews

Customer Experience

Positive experience16.7% of reviews
Neutral25.3% of reviews
Negative experience58.0% of reviews

~ Based on 162 written reviews from the US App Store.

What users say

Is Mahjong! Safe?

Mahjong! has mixed safety signals based on user ratings. AppsHunter Safety Score for Mahjong! is 58/100.

This assessment is based on 31 user ratings, with an App Store average of 2.5/5.

Safety Analysis

19.4% of ratings point to a safe experience
35.5% of ratings suggest some concerns
45.2% of ratings point to a risky experience

~ Based on 31 App Store ratings for Mahjong!.

Is Mahjong! Legit?

Mahjong! appears to be a legitimate app. AppsHunter Legitimacy Score for Mahjong! is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Another problem and NO Customer Support

Why does the game ask if you want to declare a winner when it deals you a tile you need?
I say yes because sometimes it will then expose that 4 tile part of your hand - and other times it’ll say you lost over 300 points.

How do you successfully claim a discard or keep the tile you’re given to add to your hand?

The link to instructions is TERRIBLE and does NOT give you the basic instructions for playing the game; just pages and pages of scoring.

When I tried to go to Customer Support, I got a page saying the URL doesn’t exist.

There’s no way to get Customer Support.
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Sort tiles on rack

Good game but frustrating as I can’t sort the tiles in the rack to my liking.

New update

Unhappy with frequently showing a winning hand and told i have lost 😩. I have played for years and know this game. Also when a tile is discarded, the next in line may claim it. This DOES NOT HAPPEN. Any player claims tile quickly before next in line has a chance. Against the rules! Not liking updates. Please reconfigure Lola46
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Response from developer

Thanks for reporting this, sorry for the delayed reply. The bug has been fixed, please try again and let me know if you are still having issues. Note: there's a setting for configuring the minimum points to win.

No winning hand bug

Definitely NOT fixed

New update

Unhappy with frequently showing a winning hand and told i have lost 😩. I have played for years and know this game. Also when a tile is discarded, the next in line may claim it. This DOES NOT HAPPEN. Any player claims tile quickly before next in line has a chance. Against the rules! Not liking updates. Please reconfigure Lola46
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Realistic rendition of four person Mahjong

A fun and addictive game of the real four person Mahjong. With the new updates I don’t experience the bug that other reviewers reported. I like the new option of automatically claiming the tile when the tile forms a set or winning hand. I have changed the game to higher speed as now I won’t have to keep watching for all the tiles discarded.
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Winning hand problem

Twice today I had a winning hand (with hand level set to zero base points) and when I tried to claim the hand, it said no winning hand found and then penalized me the maximum points. I had my husband who definitely knows how to play mahjong look and make sure I didn’t make a mistake. I have the two captured screens if the developer wants to see and correct the issue. Not much fun when it keeps doing this to me. I was able to win some other hands.
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Fatal flaw! Wins not recognised!

Downloaded last night and already found a flaw as a win that I declared was not recognised! I was instead penalised. This needs to be fixed or else there is no point in playing the game. Please update or I want a refund!

No winning hand

I keep getting this and don’t understand why. I have a complete hand but I lose 384 points. Obviously something wrong with your algorithm. PLEASE FIX!!! Not fixed yet. Just had two winning hands and it says I lost. Lost -384 points. This is ridiculous. Just won 5-6 hands, then lost -384 twice in a row. The computer never gets a lost hand.

Played two games last night. Each game I was dealt the tile to complete my hand for Mahjong. I hit the palm, declared a win and the game says I lost -384 points. I stopped playing. It’s so frustrating. So now you know when it’s the last tile to complete the hand, you loose.
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Response from developer

Thanks for reporting this, sorry for the delayed reply. The bug has been fixed, please try again and let me know if you are still having issues. Note: there's a setting for configuring the minimum points to win.

bug

Ça bug sérieusement au niveau du score depuis la dernière maj. Impossible de jouer dans ces conditions ! Dommage : super jeu fidèle au vrai mah-jong en dehors de ce problème... :(

Crashes in multiplayer

We set up a 4 player game among family members in different states and could never get more than 10 minutes in before it would crash. Game play is also frustrating when expected combinations like 4 of a kind don’t always work.

Love playing the real Mah Jong, but please fix the bugs

I’ve been playing Mah Jong for decades and love this version. My biggest frustration is that when I go out with a winning hand, the game claims it’s not and I lose 384 points. I’d love to send the screen captures to the developer for help but there is no way to contact them. A few bug fixes and tweaks and this could be a 5 star game!
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Response from developer

Thanks for reporting this, sorry for the delayed reply. The bug has been fixed, please try again and let me know if you are still having issues. Note: there's a setting for configuring the minimum points to win.

Mixed Hand winning is telling me I’m losing

I love mahjong but you are telling me I have a losing hand when I don’t. :(

Response from developer

Thanks for reporting this, sorry for the delayed reply. The bug has been fixed, please try again and let me know if you are still having issues. Note: there's a setting for configuring the minimum points to win.

Elements missing

What happened to the pause/play button?

Response from developer

Sorry for the late reply. You can enable "auto prompt" in the settings page and the game will wait for your action without needing an explicit pause/play button. Please let me know if you are still having issues. Thanks.

Scoring is way off...

I’ve played several games where I’ve declared a legitimate win and the game has denied the win.

Useless

Totally unable to claim a tile. So. What’s the point.

Response from developer

Sorry for the late reply, are you still having this issue?

Don’t waste your money

The functions keep glitching and there are no instructions on how that game works even though the description says they will be located by clicking the gear.

Response from developer

Sorry for the late reply. A link on game rules is added.

Traditional Mahjong w/ tech difficulties

This is a fun game to play when it works correctly. It is traditional mahjong and not the mahjong solitaire/matching games more commonly found.

Unfortunately, it won’t always center properly on my iPad and part of the tiles in my hand are not visible. I haven’t run in to this problem on my phone yet.

Needs some improvements. Otherwise, enjoyable.
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Response from developer

Sorry for the late reply, are you still having this issue?

Overall nice game

However it cheats you, before you can see the tile well enough, one of the computer players will take (Pung) the tile even if you want it and it should be yours to take.

Response from developer

Sorry for the late reply, this bug has been fixed, please let me know if you're still having this issue. Thanks.

Disappointed

Was very excited to find a traditional mahjong app. Unfortunately, I was not able to take tiles without ending the game. Screenshots of what I expected did not show up when I played the game. Very disappointed.

Response from developer

Thanks for reporting this, sorry for the delayed reply. The bug has been fixed, please try again and let me know if you are still having issues. Note: there's a setting for configuring the minimum points to win.