Good
The app is glitchy
Response from developer
Thank you for your feedback. We’re always looking for ways to improve communication between customers and drivers, so we appreciate your comments. We also provide a receipt automatically after every transaction, but we’ll look at how we can make these easier to access and whether additional receipt options for drivers would be helpful.
Great
Response from developer
Thanks so much for the fantastic review! We’re delighted you’re enjoying Maid and finding the app easy to use. We really appreciate the recommendation and your support! ❤️
Terrible! Don’t download it! You’ll just waste your money!
Response from developer
We’re really sorry to hear about this experience. You should absolutely be able to complete verification and use the service you’ve paid for. Please email us at support@maid.co.uk referencing this review and we’ll investigate the verification issue and your subscription payment as a priority. We also apologise that you haven’t received a response to your original email – that’s not the level of support we aim to provide.
No Maids
Response from developer
We’re sorry to hear you’ve had this experience. We’ve recently made a number of improvements to messaging and notifications to help ensure maids receive and respond to enquiries reliably, and we’re continually working to increase the number of active maids across the UK. We’d really appreciate the opportunity to investigate what happened with your messages. Please email support@maid.co.uk with your account details and we’ll look into this for you.






