Don’t even take responsibility
They has system maintenance and also card system was down and after that some charges came through even though my account was 0. They said as long as the card wasn’t restricted it could do that. Like seriously it was your mistake and now my account is in the negative. Deflecting blame and then turning tables on their customers.
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Great service
Great credit union. I love the online banking solutions. Plus new investment options.
Don’t use this credit union
Unbelievably lazy and incapable of performing simple tasks. It took me over four years to finally get answers on my closed account and I ended up with a huge blemish on my credit. I closed it in person but whichever teller I spoke with was too stupid to actually close it and 3 months after I had left the state an old subscription charged it one time. My credit dropped 200 points because of $50 and a braindead teller. Then when I called about it they said they couldn’t do anything. I have called many a time over the years and the response is always different. Finally. Finally after years I got an “answer” and even with that it was “Well why didn’t you call earlier?” I DID! Never use this credit union, it is trash and if I never used it I’d be in a home right now. Please put your money elsewhere
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Old app was better
Not a fan of the new app, old one was more friendly to use
Took away the snapshot feature
I was loving the improvements to their app but they took away the snapshot feature and the passcode log in feature..both features made it really easy to log in. I might as well go on the website now
