Unreliable
I have been using this app for five years and every update has only worsened the glaring issues. Unreliable in connectivity, access, and accuracy.
App update is terrible
I'm not sure what Machias did to "upgrade" their banking systems but the app leaves a lot to be desired. It was much better and more user friendly before the big overhaul. Transactions are more difficult to find, the descriptions are awful, and nothing is in order.
It’s ok
It works but you can’t even log in to the credit card portal through the app. Fix it! Also the design could use some improvement.
Connection Error….every time
I’ve update the app, restarted the phone, checked my settings, uninstalled and reinstalled the app, still same issue. This issue was on iOS 13 and still iOS 14. Please fix the app. Android doesn’t have this problem.
Overly complex
They took something and instead of simplifying it added many more vague links drop downs and the real downside is it was not even fully functional for two days, crashing on day two.
The upside is the people on the help side very kind understanding. Provided great service for an app and web site that went from really good to overly complex and hard to initially navigate.
The upside is the people on the help side very kind understanding. Provided great service for an app and web site that went from really good to overly complex and hard to initially navigate.
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