Mainstreet Credit Union User Reviews

Customer Experience

Positive experience54.5% of reviews
Neutral3.6% of reviews
Negative experience41.8% of reviews

~ Based on 55 written reviews from the US App Store.

What users say

Is Mainstreet Credit Union Safe?

Mainstreet Credit Union appears safe based on user ratings. AppsHunter Safety Score for Mainstreet Credit Union is 96/100.

This assessment is based on 4,389 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.5% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 4,389 App Store ratings for Mainstreet Credit Union.

Is Mainstreet Credit Union Legit?

Mainstreet Credit Union appears to be a legitimate app. AppsHunter Legitimacy Score for Mainstreet Credit Union is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Kansas MSCU, watch for Limited app

This is the original Kansas MSCU.
There is also a google logo looking app named Mainstreet CU ….. that comes from Mainstreet Limited. Please verify this is a legit separate company or report the app to apple.
This yellow M logo is the Kansas MSCU app.

It’s great.

I love the app and the bank. They are great and easy to use.

Great

The app keeps getting better and better.

Love Mainstreet

I have been with Mainstreet since it used to be Johnson County Credit Union. They are the best. The branch I use is in Leavenworth. Everyone there knows me as soon as I walk in. They handle everything smoothly. I couldn’t be happier with them.

Terrible

When you can’t even load your bank information app on your phone but it also won’t let you keep the one that worked

FIX APP

For those of you who are getting stuck on white screen of death… Delete app & reinstall. Make sure you remember your username & password.

Not functioning

It’s prompting me to update the app to continue using it but there is no update so it’s in a constant loop. Can’t even access the app at the point. Wondering if my information is even secure currently.

Horrible upgrade update

The update doesn’t update it says the same thing AFTER updating that it needs to be updated.. HORRIBLE bug with the upgrade PLEASE FIX ASAP

New update not work

Had to update to new version 6/1/26 and it’s not working at all now. Just a white screen.

DOES NOT WORK

app has not worked for a ridiculous amount of time. Fix it. Now

Horrible customer service app

Not only is the app a horrible service because it fails to update and when you try to check with the phone access it never lets you

Very convenient

Fast and easy to use

Acct in app failure to update

For the past month, without fail the app crashes or fails to update. This happens at least 3x a week. It’s frustrating because when I get paid it doesn’t reflect in my account online or on the app so it makes paying bills very difficult. It’s frustrating and using this as a main source for bill payment causes significantly delays that sometimes lead me to want to change banks. If it doesn’t get resolved soon, I may have to leave a great credit union that has a terrible online management system.
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Review

The staff is always friendly and prompt. Your mobile app works very well.

Great App!

The app is so handy and easy to use. I no longer have to use my PC to check my account.

Great Bank

I love this bank and I love the people there!

Cashier people

Very nice workers help you fast too

App not working

The app showed up as updated in the App Store, but when actually opening the app it says app still updating

Cashier people

Very nice workers

Complaint

Cant access money at community america, sister location