Lost Functionality
I appreciate the idea of using an app instead of a website on my phone, but the app doesn’t have the critical cooking programs that the website had. This loss is a major blow to the usefulness of my MAK grill.
Programs gone!!!
Useless!! I had tons of programs, they are gone and the feature is gone. I’m so upset. 6 months later still missing all of programs I spent years making. I’m so mad I could toss this thing in the dump. Why would anyone do this???!!!
Huge step backward
After spending thousands of dollars on a grill, where the number 1 or 2 differentiator is pellet controller and mobile functionality, MAK lets their mobile site “crash,” can’t recover, and rolls out a barely functional mobile app with all the distinctive controller integration removed.
Buy the grill you want for any number of other reasons, and a $30 WiFi thermometer.
MAK has seriously broken trust with their customer base, and barely acknowledges it.
Buyer beware.
Buy the grill you want for any number of other reasons, and a $30 WiFi thermometer.
MAK has seriously broken trust with their customer base, and barely acknowledges it.
Buyer beware.
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Programs gone!!!
Useless!! I had tons of programs, they are gone and the feature is gone. I’m so upset.
No cooking programs?
I love that they finally have an app. Up until this point I was using the web interface. I used it almost exclusively for cooking programs. These cooking programs are not available on the app, and the web interface is now down. They did not allow them to run in parallel. So basically they took the functionality of cooking programs away? Why? It’s fine to be able to control your grill remotely, but it’s way more beneficial to be able to create and set up cooking programs which I had done extensively in the web interface. Please do better MAK - these grills are way too expensive to not have simple functionality like cooking programs available.
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