Frequent Plan Loss
I have made several plans and found the app easy to use even if it is missing some needed features.
My problem is with the stability of the saved plans. 5x now plans have become corrupted requiring me to start over from scratch, costing me many hours of rework. These corruptions have occurred in both the iPhone app and my Windows browser.
I like the program but can no longer trust it. Bummer.
Response from developer
Sorry to hear about the repeated loss of your saved plans. We understand how frustrating it must be to lose hours of work, especially after otherwise finding the app useful. Please contact us at makebyme.support@3ds.com so our team can investigate the issue and help identify what’s causing your plans to become corrupted.
Connections
Response from developer
Nous sommes désolés d’apprendre que vous ne parvenez pas à vous connecter. Veuillez contacter makebyme.support@3ds.com avec les détails de votre problème afin que nous puissions vous aider à le résoudre.
Can’t login
Response from developer
We’re sorry you’re experiencing this issue. Please contact makebyme.support@3ds.com with the email address you tried to use and any additional details
TEDIOUS AND STUPID
Response from developer
We’re sorry to hear that MakeByMe didn’t meet your expectations. We appreciate your feedback on the workflow and ease of use, and we’ll share it with our team as we continue improving the app. Thank you for taking the time to let us know.
Doesn’t work
Response from developer
We’re sorry to hear about your experience. Projects should reopen normally, so this isn’t expected behavior. Please contact makebyme.support@3ds.com with any details about your device and what happened, and we’ll do our best to investigate and help resolve the issue.
