تعامل اكثر من سيء
خدمة العملاء تتحداك تكمل معاهم الخدمة
قمة في قلة الذوق و عدم الاحترافية
قمة في قلة الذوق و عدم الاحترافية
Worst customer support ever
As much as its a good piece of tech, sadly its the worse customer support you will ever face, bunch of stubborn and rude gang. They will cause you problems and they will act stubborn about, provoke you and challenge you.
Amazing upgrade
Well organized, fast and efficient service.
Unhappy Customer
First of all there is no same day delivery as stated. I used their service for the first time and gave them 5 items. On drop off day I was surprised that I received 3 items only and was told that the other two will be delivered soon (who decided that? What if I needed them for a certain important occasion?). The delivery person asked for the full amount while he only delivered 3 of 5 item. I refused to pay because that’s absurd. The only way of communication is through the app and it’s only a one way communication from their side. I started texting them with absolutely no response. Not even any apology from them. Next day I open the app and they have scheduled a delivery for my other 2 items in which one was rejected. So no communication again that I will still receive my dirty laundry since Saturday and the amount was deducted by the way. So they were originally going to make me pay more than their service. It feels like I am dealing with robots. Definitely not satisfied and deleted the app already.
Show more
Thiefs
They are stealing people’s clothes after scheduling a time where they take your cloths or carpet etc.. I hope apple delete this app immediately!
Worst customer service ever
They are good until there's a problem; it takes forever to be solved, days to get a callback, another days for a follow-up, and every time they call, a different person says the same things and promises with a callback and a never-ending loop, till you give up and stop dealing with them, no one taking any decision
Show more
They stole my clothes
Don't use this app, they stole my son's jacket and pants and blocked our account when
نصابين
نصابين
Great service
I’ve been impressed with the service provided
Really Makwajy services have exceeded my expectations
Keep up the excellent work
Really Makwajy services have exceeded my expectations
Keep up the excellent work
Excellent service
Excellent service! Very professional! Laundry picked up and delivered promptly. Laundry folded and packed neatly. Very friendly staff, highly recommended.
They are not professional
They are not good and the worst customer service ever they are professional in loosing customers
Bad Customer service
Didn’t receive my 4th carpet although the delivery date was yesterday and re-scheduled for today and also didn’t receive it !!
And i left an announcement that i have a family gathering on friday and wanted to receive them before !
The payment amount was more than what we
Agreed on !! And I had to call and send WhatsApp to re-calculate it !!
And i left an announcement that i have a family gathering on friday and wanted to receive them before !
The payment amount was more than what we
Agreed on !! And I had to call and send WhatsApp to re-calculate it !!
Show more
Bad service & worse customer experience
Avoid this place guys.
Doesn’t work
Couldn’t even create an account to begin with.
App is not functioning!
Can’t even create an account on the app in the first place
Amazing
Very net and smart service I really love it
Service feedback
Amazing , quick and trusted services .
Staff is very decent and highly qualified
Staff is very decent and highly qualified
