Smooth VPN and Antivirus file scanner
Stopped working after Annual Sub
Best privacy protection
Illegal & Unethical Practices
To my absolute surprise, later today 12/4/24 the app suddenly had been updated, REMOVING the VPN feature, which is absolutely Unacceptable.
They’ve now just committed false advertising within the State of California itself, as I paid for a subscription to a VPN service, and their sudden update has completely removed the primary function/feature from the app, stating it will be released in a future update. This is incomprehensible, unethical, and it is my intent to file a complaint with the State of California Department of Consumer Affairs, and Financial Innovation, because they’ve just literally bilked their members of a MAJOR feature of their app, and of their monthly, or annual subscription fee’s. Not to mention, this action, Violates Consumer Law, in multiple countries should their app be available in Regions such as Australia, Maine, and the EU.
Further, their “support” function in the prior app version, is utterly useless, as the company will never actually contact you back, further their actions suddenly caused my account that I had initially setup, to be completely lost.
I would AVOID this app, due to their unethical actions.
Response from developer
Hello, please update the app. All issues have been fixed and you can select the VPN country
New update is terrible
Response from developer
Hello, We are working on improving the remote VPN and will be bringing back in a few weeks. Can you please contact us at suport@mallocprivacy.com mentioning your iPhone and iOS version. We would like to investigate the issue on your device and fix it asap.
The Best
RaD
Response from developer
Thank you for your support! stay safe and private online!
No Support & No Update for a Months Now.
Response from developer
Hi, our fb page is still active! We are working on a new update for the app that includes an on-device VPN. Contact us at support@mallocprivacy.com if you need help.
Works like a charm
Ужас
Basic
Response from developer
Hello, please update the app. We have an updated version of VPN which is faster and more private than ever before.
Keeps disconnecting
Response from developer
Hello, please update the app. We have an updated version of VPN which is faster and more private than ever before.
This is bad
Response from developer
Hello, is this fixed? We did an upgrade of our servers. If you still experiencing problems let us know at support@mallocprivacy.com
Disappointed
Response from developer
Hello, please update the app. We have an updated version of VPN which is faster and more private than ever before.
How do I turn it on?
Response from developer
Hey can you please contact us at support@mallocprivacy.com?
Vpn
Response from developer
Thank you for the review! Keep safe and private online!
Best VPN you will find
Response from developer
Hi Patric, thank you for your support! Keep safe and private online! Privacy + Security : That's Malloc! :)
Trash
Response from developer
Hello, we truly apologise for the bad experience you had. We have identified an issue potentially affecting your device and we will fix it in the next update. Please contact us at feedback@mallocprivacy.com for anything else you might need.
Broken servers
Response from developer
Hello, we truly apologise for the bad experience you had. We have improved our capacity so that all users will be able protect their online activity with no interruptions. Please contact us at feedback@mallocprivacy.com for anything else you might need.
Bad Configuration
Paid for the app, but since it doesn’t connect at all, I can’t get a refund for this. Zero stars!!!
Response from developer
Hey, please contact us at feedback@mallocprivacy.com ! we are more than happy to help you sort out the issue and provide refund!
