Mana (formerly LoveHeart AI) User Reviews

Name: Mana (formerly LoveHeart AI)
Rating: 5 (2 reviews)

Mana (formerly LoveHeart AI)

Work Flows Pty Ltd

📚 Education

Customer Experience

Positive experience35.7% of reviews

Neutral7.1% of reviews

Negative experience57.1% of reviews

~ Based on 14 written reviews from the US App Store.

Is Mana (formerly LoveHeart AI) Safe?

Not enough ratings yet to assess Mana (formerly LoveHeart AI).

Is Mana (formerly LoveHeart AI) Legit?

Mana (formerly LoveHeart AI) appears to be a legitimate app. AppsHunter Legitimacy Score for Mana (formerly LoveHeart AI) is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

The app crashes all the time

Love the idea and the functions but it crashes all the time. I’m unable to read earlier communication form our center as the app crashes everytime I try to scroll up. I believe there are some bugs that need to be fixed.

Mmariexx

a month ago

Response from developer

We’re so sorry about this. We’re releasing a new version of our Families app shortly that we believe will solve this for you. Please bare with us while we get this to you as quickly as we can!

Recent change is disappointing

They have recently included the use of Sue, the AI assistant, to be counted in the number of requests you use, so with the free account when you only get 10 free requests, it’s gone so quickly. Also not sure why i’ve been downgraded to 10 requests a month now instead of 20 as I thought this wasn’t changing for those already signed up before they changed to that. Let down and will probably use another platform soon

Cccccccccjckckk

2 months ago

Needs work

Can’t get push notifications on iPhone for jottings (yes, notifications are all set to “on”) which our centre uses often to convey updates and news. Only get the once a week email, so I miss important timely comms. Once jottings is read in bell icon menu it should be marked as read. I don’t want to go to the front page to mark it as read.

Have raised with our centre and they can’t help.

cailoupea

3 months ago

Response from developer

Thanks for your feedback! We’re releasing a new version of our Mana Families mid-August (and your centre can opt in now) that we believe will solve all of these for you! We can’t wait to see what you think!

Over the top with ‘notifications’

The amount of emails is ridiculous!! Why is there not an opt out of the constant email spam everytime something is posted.

The ‘catch up’ notification on the main screen is not relevant after seeing the post in each chat the ‘catch up’ should be gone aswell as the notification bell in top right corner. No one has the time to then go into each of these to clear the notification.

Why when opening each chat the first thing on the page the start of the chat, and one needs to navigate down to the latest post.

Appynoworky

5 months ago

Response from developer

Hey there! We are sooooooooooooo sorry about the email spam. That should be fixed for you now. Also, totally hear you about the Catch Ups and Chats having the same things in two places. We're working on that. Let us know if there is anything else we can do to make your experience magical: hello@makemana.com.

Spam emails

App is fine except for the sheer volume of spam emails I receive from it. It’s relentless!!!

6yr old gamer

5 months ago

Response from developer

Hey there! We are sooooooooooooo sorry about the email spam. That should be fixed for you now. And we want your experience to be more than fine! Let us know if there is anything else we can do to make your experience magical: hello@makemana.com.

Needs a lot of engineering work.

Please at least make the page scrollable if a comment in a document is long. Hire a QA tester please.

bupa_app_sucks

5 months ago

Response from developer

Hey there! Thanks for your feedback. We’re so sorry about your experience! Rest assured, our team is on it and we will make sure that future versions of the app fix these problems. Sending our love!

Mana

App is easy to set up and function. But it takes a long time for everything to load particularly photos - sometimes they don’t load at all. Notifications do not disappear even after marking them as read.
I have logged out and back in + deleted and re-installed the app + tried wifi/phone data and it has not fixed the problem.

RSgrove

8 months ago

Response from developer

Hey there! Such a great point about the Catch Ups and Chats having the same things in two places. We're working on that. The issue around notifications not disappearing should be fixed now. Let us know if there is anything else we can do to make your experience magical: hello@makemana.com.

THANK YOU

This app helps so much! I can't express how much I love using this LoveHeart for myself. It is the best thing for teachers.

baddyn

2 years ago

Response from developer

You’re very welcome! You’re the superhero - thank you for doing what you do every single day to make the lives of the children you serve better. Sending our love!

Super easy and user friendly!

It’s extremely easy to use and very helpful with covering a lot of the EYLF and common theories used in Childcare Education

zkidwai

2 years ago

Heaven sent!

Thank you for saving our time that will enable educators to spend more time with family!!! And spend less on exhausting writing! Grateful :)

hannahmaepolinio

2 years ago

So incredibly helpful and time saving!

Loveheart has saved me so much of my little amount of planning time! It writes such detailed observations, is easy to use, and genuinely helps so much. It’s so great to have a tool like this for free, thank you so much!

jessica.s16

2 years ago

Game Changer!

Need to write learning plans? Reflections? Diary notes? Boom! HERE it is! This magic app does it all on the fly- linking everything, and making my life (and yours) SO much easier! Upload a pic (if you want) type or talk a few notes, and let your app do the hard work for you! This has saved me hours and hours of time.. that I now spend doing my job- or not doing paperwork after work! This is a must have in any educators toolkit!

bbp11234

3 years ago

Response from developer

Bbp11234 - we’re so thrilled that we’re making a difference to you. Thank you for the work that you do for children every day. We’re inspired by you!

Help

I want to upgrade but I have no idea how to there’s no options on App Store or in app , I want to use this every day with no limits please

Chloeeealiceee

3 years ago

Response from developer

Hi! We’re so happy you’re loving LoveHeart! Absolutely, we’d be happy to help. Can you please contact our Support Team via email (hello@loveheart.ai) or in app and they can walk you through the options we have available.

Can I change the language

Is the app support multiple languages? Thanks

Aljanobi

3 years ago

Response from developer

Hi Aljanobi! Great feedback and thank you for taking the time to provide us this review. Right now, LoveHeart only supports English however we have noted your feedback and will look into what we can do in future. We would also love to discuss your feedback further with you so we can make sure that we're building something you love. If you're interested, would you be able to email us at hello@loveheart.ai?