ManageEngine ADSelfServicePlus User Reviews

Customer Experience

Positive experience16.7% of reviews
Neutral16.7% of reviews
Negative experience66.7% of reviews

~ Based on 30 written reviews from the US App Store.

Is ManageEngine ADSelfServicePlus Safe?

ManageEngine ADSelfServicePlus does not appear safe based on available data. AppsHunter Safety Score for ManageEngine ADSelfServicePlus is 48/100.

This assessment is based on 74 user ratings, with an App Store average of 2.1/5.

Safety Analysis

23.9% of ratings point to a safe experience
7.0% of ratings suggest some concerns
69.0% of ratings point to a risky experience

~ Based on 71 App Store ratings for ManageEngine ADSelfServicePlus.

Is ManageEngine ADSelfServicePlus Legit?

ManageEngine ADSelfServicePlus appears to be a legitimate app. AppsHunter Legitimacy Score for ManageEngine ADSelfServicePlus is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fails everytine

Cant even reset password. Fails everytime.

Says phone number should be in this format: x+xxx xxx xxxx
Really? And when asked to send code to such unusual phone number fails every time.

No notifications

This app is so trash i didnt receive any notification if i want to change my password and it keeps locking me out

Tarible

It’s tarible

Cant even change my password

Keeps telling me I need to enroll over over but I’m already enrolled! And it even says it on the top that I am enrolled.

Notification

Xde notification selepas unlock account

Flaky app

iPhones just work but not when you’re using this app.
It hangs, doesn’t remove expired Mfa requests so you typically approve several times. This defeats the purpose, it could be someone else attempting to login, you can’t correlate

PLEASE - Redesign UI for this app

I am writing to provide some feedback about the ADSelfService app for iPhone. The UI of the iPhone’s needs some work, particularly on the main screen after users successfully log in. The main screen is very misleading for several reasons. First, the option to Enroll in other MFA recovery methods is hidden. Second, the main screen shows users the option to change their password which causes some confusion for users. Since the the other options are hidden, they tend to change their password accidentally even though they don’t have to. Third, the Google Authenticator interface should show a QR code as first option. The secret key method should only be used if scanning QR code is not available or give this as advance option.

Finally, users should get some type of notice indicating that Admin requires Enrollment of at least X number of methods. Overall app works great, but the UI has been misleading for quite some time.

I hope this feedback makes it to the app developers. Thx
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Unable to connect to the server

Been trying to reset my password for 30 minutes.

Fails most of the times

Takes too long to process the request and gets stuck too often.

Absolute garbage

This app is such a pain a use. It is so slow, everything takes forever to load if it even loads. The app constantly times outs or just fails to do what lever it is you’re trying to do. It’s also incredibly annoying that you can’t copy and paste a password into the app when doing a password reset. I use passwords from a password keeper but since I can’t copy and paste them into the app for a reset it leaves me no other choice but to use a weak password. The app also looks like something from ios4, it’s a joke.
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Updated version not functioning

The most current version was downloaded for iPhone and it gets stuck at the Fingerprint Authentication page. There’s no where to go other than back home to start over.

Not working

Not working

nu-i asa?

esti corporatist? 😆

Unable to connect to the server

The app is very easy to use and manage but doesn’t work when it needs to.

Literally a useless app

Does not work for intended purpose. 0/10

Won’t even read QR code

Useless app that can’t even recognize the QR code

Don’t wast your time to download this app

Useless

You insane or what?(about restrict jaIlbroken device)

1star

Buggy Inconsistent

The app works on occasion but doesn’t consistently allow users to reset passwords, unlock accounts, or do any of its primary functions. The app freezes, likes to fail to connect to the server, and overall provides a poor user experience. Save yourself the trouble and just use the web app.

*just wondering if the devs will update this? Zoho is a large company. You’d think resources would be made available to fix these obvious issues.
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Unable to connect to the server

Doesn’t work if it can’t connect.