Medication
Just downloaded latest version, nowhere to request more medication like usual, very inconvenient.
Support
Too bureaucratic. Outdated and inefficient system. Support doesn't work; it gets stuck in an infinite loop with no access to any assistance
Still won't prioritise my chemist
Every time I try to make Wellington Compounding Pharmacy my default pharmacy, the app instead defaults back to the old company from 4 or 5 years ago called Craig's Chemist. Which DOESN'T EXIST!!!
Please fix this and I'll come back here and raise the star rating
Please fix this and I'll come back here and raise the star rating
Horrible, nonsensical app design
Despite adding face authentication, users still need to verify their identity using their email?? Isn’t that a bit redundant ??? It also makes you sign in again multiple times, because if you do something it doesn’t like it will just log you out. Terrible app
Frustrating
Tried to login after 6 months
App didn’t recognise my saved password, so tried to reset .
The reset page has too many options and doesn’t seem to follow a clear sequence . Finally after five attempts I succeeded . WHEW
App didn’t recognise my saved password, so tried to reset .
The reset page has too many options and doesn’t seem to follow a clear sequence . Finally after five attempts I succeeded . WHEW
Mr
Literally can’t use it. Gives you a verification code, claims there’s an issue and to try again later. Every. Time. Can’t actually access anything. Don’t bother installing - just use the web page on a desktop.
Oxymoron, fixes bugs & issues
What the hells the problem with this application engineer.
Right up there with Rapid Global for wasting my life
Right up there with Rapid Global for wasting my life
Unstable
This just does not work.
Get a one time code and it fails to verify.
Deleting it and reinstalling does not work either.
Only the web version appears to work.
Get a one time code and it fails to verify.
Deleting it and reinstalling does not work either.
Only the web version appears to work.
Can’t even login
I am stuck in a loop of reset password and verification email code throwing an error. Do better!
Unusable
Cannot get past all the login and authentication errors to even access the app. Massive fail.
Average
Always logs me out and always have trouble logging back in. End up resetting password and even then doesn’t accept code. Lucky you don’t have to use it in an emergency
If you get a login error go to the website to sort it out.
If they require a change of password it will not say so in this app. You will just get an error message to try again later, every time. You will need to use the website to change password.
Awful awful app
Without doubt the worst health app in the WORLD. Hard to log in, clunky, slow, constantly logs me out. Do better.
Infuriating
Trying to log into this app is enough to give you heart palpitations, needs a serious overhaul
Broken
Unable to access critical app
Terrible
The login process is a debacle. Imagine a health app so badly designed and deployed that just trying to use it will make your health worse. Then imagine something even worse than that. Unbelievably bad.
Useless
It wouldn’t recognise my password so I had to change it.. I have gone through the process 5-6 times and every time it says that my new password is invalid.. get it sorted.
Prefer other apps
Disappointing there’s not ability to get historical or progressive graphs from blood test. Other apps have this especially if you’re tracking bloods etc.
Very clunky interface and bugs that take you back to home page when you’re going in and out of information.
Very clunky interface and bugs that take you back to home page when you’re going in and out of information.
3rd world experience
This app is designed offshore with contractors in 3rd world countries that don’t know what they’re doing. It’s to save money but it’s playing with our data and giving us a terrible experience.
The recent breaches show this and the design speaks for itself. The government should step in and rip these guys from all GPs. It’s absolutely appalling.
The recent breaches show this and the design speaks for itself. The government should step in and rip these guys from all GPs. It’s absolutely appalling.
Show more
Worst app ever.
Fix it or just give up.
