Mango Reviews: Is It Legit?

Customer Experience

Positive experience72.7% of reviews
Neutral18.2% of reviews
Negative experience9.1% of reviews

~ Based on 11 written reviews from the US App Store.

Is Mango Safe?

Mango - Twilio Calls, SMS, RCS appears safe based on user ratings. AppsHunter Safety Score for Mango is 85/100.

This assessment is based on 33 user ratings, with an App Store average of 4.7/5.

Safety Analysis

90.9% of ratings point to a safe experience
6.1% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 33 App Store ratings for Mango.

Is Mango Legit?

Mango - Twilio Calls, SMS, RCS appears to be a legitimate app. AppsHunter Legitimacy Score for Mango is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great as App and API

I tested all competitors in the market, based on the same features, not comparing them with extra features to be really fair โ€”Mango is so far better, simple, dashboard is intuitive, right to the point, outstanding customer support, price fits reality, API setup easy. Adding to clients stacks, no doubt! Congrats you guys are professionals! ๐Ÿ™Œ๐Ÿš€๐Ÿš€๐Ÿš€๐Ÿš€๐Ÿš€๐Ÿš€๐Ÿš€
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3 issues

We really really need the option to filter for unread messages, unread voicemails, we need the option to add a customer list or sync it into Airtable or Shopify, and we really need our message count to be in sync across devices right now itโ€™s not *NSYNC

Response from developer

Hi there, Thank you for taking the time to review the app. We have added sorting and filtering options for calls, messages, and voicemails. Iโ€™ll keep you informed as other features become available. Thank you, Mango team

Improved

Before some issues but now works great. Thanks

Response from developer

Hi Volka, thank you for your kind words! I'm thrilled to hear that our customer support made a positive impact on your experience. It's great to know the app is meeting your needs. If there's anything else I can assist you with, please feel free to reach out.

amazing app

please put on android

Changed my review from 5 star to 1 after a year.

The developer is getting greedy day by day. Every time I update, at least one option that was free- now requires payment. I would be happy to pay, but their app often causes Twilio account restrictions, which I have to manually respond to Twilio ticket and have to do an API rotation, resetting passwords, etc. Some Twilio wrapper VoIP services with good apps are much cheaper in terms of cost and has good app ux, unlike this one. Im uninstalling this garbage, after was using it for nearly a year, because for the price they want for premium- its not even close to worth it considering the fact we usues our own twilio api and already paying for it.
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Response from developer

Update: Hi We have slashed prices for India and most of the other countries upto 87%. hope things will be easier for you now. Sorry for any inconvenience happened. --- Thanks for your feedback on Mango! We're pleased you like the UI design. We're actively addressing the backend performance and notification issues you mentioned - these are our current top priorities. Next steps: Open Mango โ†’ Settings โ†’ Chat icon (bottom-right) Share your specific issues with our support team We'll add you to our beta program to test the upcoming fixes Your feedback helps us improve. Thanks for being a valued user. Best regards

Fast set up and reliable

Does exactly what it says it does. Fast set up, no coding needed.

Works, notifications need work

Itโ€™s a fine app. However, the app will often send you notifications for things. You donโ€™t really care about. Like new app updates, ongoing issues, or just other things that the developer wants to tell you. Iโ€™m sure some people appreciate that, but often I get really annoyed because I think I have received a text, but itโ€™s just something about the app. I find these really annoying and wish there was an option to turn them off without turning off all notifications to the entire app.
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Response from developer

Hi there, Thank you for your feedbackโ€”we're sorry to hear about your experience. We actually send push notifications quite rarely (only a couple in the past two months), but we understand that even infrequent notifications can be frustrating if they're not relevant to you. We're always looking to improve. A couple of things that might help: Notification Preferences โ€“ You can now control exactly which notifications you receive in the Mango settings. If you haven't updated the app recently, grab the latest version to access this feature. Different tones โ€“ SMS and voicemail notifications use distinct sounds from our standard notifications, so you can tell them apart. If you have any other concerns, we'd be happy to help. Thanks again for taking the time to share your thoughts. Best regards, The Mango Tea

Awesome !

This is truly amazing. I canโ€™t believe how good this works!

Decent for what it does

Great functionality and app overall though Iโ€™m currently stuck with a page I cannot remove asking to update the app despite there being no available updates on the AppStore?

Response from developer

Hi Azfar, Thank you so much for taking the time to share your feedback and for your patience during this disruption. We sincerely apologize for the experience you had yesterday. The issue was caused by a widespread outage at our network provider, which was resolved within a couple of hours. We understand how frustrating this must have been, especially when the app displayed an update prompt that couldnโ€™t be cleared. We received your support chat messages, but unfortunately, they came in outside our working hours (11am-11pm CT). We sent you an email explaining the situation, but if you didnโ€™t receive it, please donโ€™t hesitate to reach out to us through the in-app chat or Report Issue feature in Settingsโ€”weโ€™re here to help! We truly appreciate your understanding and are committed to handling similar situations more effectively in the future. Your experience matters to us, and weโ€™re working hard to ensure Mango continues to serve you reliably. Thank you for sticking with us! Warm regards,The Mango Support Team

The one and only perfect app

This is the one and only app works perfectly with Twilio! Highly recommended!

Best app

Very simple and user friendly, i recommend 5โญ๏ธ

Response from developer

Thank you so much for your wonderful feedback! I'm thrilled to hear that you find Mango easy to use and helpful. Your recommendation means a lot to us and motivates our team to keep up the great work. If you have any suggestions or need assistance, feel free to reach out.