0 stars
Login never works even though the username and passwords are correct
Bugs
Too many bugs that requires reinstalling it weekly
Rarely works
Logging in rarely works. I use a password injector so there’s zero chance of typos. Same password injector works on mango voice website but on the app it works once out of the week. Once logged in, it’s a total gamble whether or not it works for that day - it’ll be in a constant error state with no way to log out or do anything. I’ve uninstalled, reboot, reinstalled to clear cache and same issues still. Absolutely unreliable and it’s an easy 0/1 star due to this. It deserves its low rating in the App Store.
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Glitchy
I have reset my password multiple times in one day from the application installed on my iPhone. I can’t navigate because the screen cuts off and the process of adding my phone has been treacherous
Not useful
No way to control notifications, no way to sort by voicemail box, the lack of control and preferences makes the app nearly useless
Update Frozen on iPhone 16 Max
New update from 3 days ago frozen after login. Stuck on Skip , Next page. Unusable.
Notifications are senseless
Works great as a companion for the phone system. Unless you pay more for the texting service. I receive a notification for every text we receive AND send. For the whole practice. There is NO SETTING TO TURN OFF NOTIFICATIONS for SENT messages. My phone blows up all day, so I had to turn off notifications for the whole app, meaning I can’t get calls away from my desk anymore. Infuriating lack of foresight.
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Just Broken
You will be randomly logged out at which point you won’t be able to put your password back in to log in again. Just resetting your password also doesn’t work, you still cannot log in. The only thing that works is resetting your password then fully deleting and reinstalling the app. This has happened to me twice, please fix your app
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Horrible App!
I wish I could give this app zero stars… it never works! I run a dental office and rely on this app to take calls when we are not in office. I will be looking to switch ASAP
Needs improvement
I have to turn DND on and off every time I want to make a call? And mango doesn’t pull patient names and full directory from PMS, so I can’t search for a patient by name and call them?
Not recommended
I’ve used many voip solutions and this is by far the worst. Faxing magically stops and customer service has no idea why. I would look elsewhere for voip solutions!!
Misleading demo/onboarding
They say it fully integrates with your dental practice management software but when you get the service, you learn that you can not use their mobile app for anything, other than receiving phone calls. You can’t make phone calls because patient contacts are not synced in (and I’m told after the fact that they have no plans to be working on this), and you can’t text patients because apparently you can either use your practice management software to text or Mango. Not both. Feeling misled and that I was promised much more during the demo than what I actually got.
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Needs more features
We used to have Weave app/software for our dental office and integrated beautifully and seamlessly with our old dental software. We switched to a new software that forced us to switch Mango claiming to be the ONLY software that integrates with theirs!! It has been 3 months already and we only rely on caller ID to know who’s calling, patient’s contact info is not saved or truly integrated to make it easier to call patients using the app on your phone, and you can only view/send faxes using the desktop app nothing on the phone app. A lot of inconveniences that we wish there was any transparency before we got scammed into switching to Mango and the new dental software.
That’s just my honest review/feedback.
That’s just my honest review/feedback.
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Great when it works
Phone calls on the app tend to drop.
Annoying
Constantly asking for a rating for calls.
Terrible
Drops calls, terrible connection, phone log is not my own, hard to find missed calls. Would not recommend
Response from developer
We're sorry you are having a poor experience using the iOS Application. At Mango we strive to give you the best experience possible managing your business using our tools. Please don't hesitate to give us a call at 435-GO-MANGO, our service team is ready to help you out anytime. Thank you for your support and business! - Mango Voice Team
Worst App Ever !
Calls drop AAAALLLL THE TIME doesn’t matter if you’re sitting next to a router, connected to WiFi, or have the newest phone, the calls drop ! Drop drop drop like it’s 2024 ! How is it possible it’s not working ?
Response from developer
Hello. We're sorry you're having issues with calls dropping. At Mango we strive to give you the best experience possible managing your business using our tools. Please don't hesitate to give us a call at 435-GO-MANGO, our service team is ready to help you out anytime. Thank you for your support and business! - Mango Voice Team
Worst App Ever !
Calls drop AAAALLLL THE TIME doesn’t matter if you’re sitting next to a router, connected to WiFi, or have the newest phone, the calls drop ! Drop drop drop like it’s 2024 ! How is it possible it’s not working ?
Great App
Amazing Sound Quality, Calls Never Drop
Response from developer
We're glad the service is working well for you. Thank you for your support and business! - Mango Voice Team
Flawless functionality
Great app to help separate my personal line from my business line. I’ve been giving out my cell phone number for far too long. So this app has been a huge relief to me.
Response from developer
We're glad the service is working well for you. Thank you for your support and business! - Mango Voice Team
