Mangomint User Reviews

Mangomint
Mangomint
Mangomint, Inc.

Top reviews

Great app but expensive

This great app the only down fall is it VERY Very expensive and they charge for everything you want to add on!! There competition is all inclusive $400 witch $150 less with all same features included in premium level

It’s a booking app

The salon I work for uses this software system for our bookings. It’s straightforward and easy to use. My only suggestion would be to Have an Apple Watch version of the app and to add a widget to use. other than that it’s pretty good.

Response from developer

Thank so much for the great review. Glad to hear that the app is easy to use!

Hate It

This is not a user friendly platform at all compared to other charting systems that are available! I absolutely hate it, but unfortunately I am stuck with it because of where I work.

Response from developer

I'm so sorry to hear that you're not enjoying Mangomint. I'd love to connect and hear what your workflow is and how we can make things easier for you! You can reach out via chat support in the app, or on the web version.

This company refuses to meet Americans With Disabilities Act requirements

The company that I personally work with as in your Massage Therapist and I have been using this software for the last 2 1/2 years. The accessibility bugs that have been represented have yet to ever be resolved. I am a completely blind Massage Therapist and I use a screen reader called voiceover, which is on all Apple products. We have spoken with the company, they claim that they would have software development and build a team to fix these requirements. They do not. Now that Apple has updated to iOS 26, this app does not function like it did just three weeks ago. It has became worse. This company is terrible and does not care about anybody out there with their own pockets. Go find a better software. Their customer service has been horrible over the last 2 1/2 years. Not just for me as a Blind Massage Therapist, but also for our company we have had a lot of other issues that I’ve had. Come up and need to be dealt with, but they just considered a suggestion and do not take it seriously. When I first told them about the Americans With Disabilities Act in the requirements for websites and apps. They literally said will consider your suggestion. If that’s not discrimination, I don’t know what you call it. But this is a horrible company and they need to get their act together.
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Response from developer

We’re truly sorry for the frustration this has caused. Accessibility is something we take seriously, and we recognize that our app still has work to do to fully meet the needs of users who rely on screen readers. We understand how disruptive this must be, especially after the recent iOS update. Our engineering team is actively reviewing accessibility improvements. We’ll be reaching out directly to follow up on the issues you’ve shared and discuss next steps.

New users

There is no place at the login screen to create a new user; so you can only use this if you’ve used it before I had a password. Poor design

Response from developer

Thanks for taking time to leave this review. Currently, any staff login is created by an admin on the account. Once created, you will be able to log into the app or web version. If you need help getting logged in, or are having challenges accessing your account, please reach out to our support team by emailing support@mangomint.com.

Add to calendar option for customers booking appointments

Can Mangomint please add an option to add an appointment to a calendar. This is needed in the booking confirmation emails as well as in the upcoming appointments webpage for the business.

Response from developer

Thank you so much for leaving this feedback. I will be sure that we send this to our product team for future app updates. In the interim, if you want to reach our team, you can always use the chat feature from the app or website, or you can email support@mangomint.com.

Great app

Overall it’s great but needs an app version for clients to book directly instead of the artist having to go out of their way to input everything manually which is annoying and can be overwhelming, they also should have a booking link so it can be put on social media

Great App w/ Exceptional Support

I’ve been using Mangomint at 2 med spas for about 6 months, and I love it. Their support team is top tier. They are open to all feedback and are constantly improving. They also have an admirable mission and values that shine through. Highly recommend!

Happy Spa Owner

I love this system so much. It does everything including correctly gathering payroll data, taking appts online and in person with just a few clicks, and so much more. The cost of this service has so far been absolutely worth it! Oh and no one tells you, but when you switch from your old outdated systems, there are live humans with loads of talent who actually answer your calls and help hold your hand through a transition! They were patient and helpful!
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I love this booking system

We’ve been using this booking system for several years now and we all absolutely love it and the staff support is incredible ! When you have an issue the staff are always patient and incredibly helpful even if your technically challenged like myself ! The app is intuitive and has so many incredible features ! One I love is when a client forgets their wallet I can have them do self check out once they get home and they don’t have to drive all the way back to the salon which makes them very happy for that convenience! There are so many awesome features and they are always updating and adding more ! Great job you guys ! It is a great value and worth every penny use Mangomint for your booking system if you want a professional product and support!
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⭐️⭐️⭐️⭐️⭐️+

✅outstanding customer service
✅outstanding user experience
✅always adding in intuitive innovative new features

Impossible for me to tell you my absolute favorite thing about Mangomint because I love everything!

AWFUL FOR CLIENTS

most salon owners or users don’t mind it but it’s TERRIBLE for clients. I have to manually insert my appointments into my calendar. MANUALLY. No option and they aren’t considering it for the beginning of 2023. We’ve moved back to 1993 apparently. The website is a bunch of bull since it says it saves time from manual tasks.. NOT FOR CLIENTS! Please tell me another well known booking software that doesn’t have this feature. I’ll wait.
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Super helpful customer support

Mangomint support team are excellent.
They answered all questions and concerns.
So much better than Mindbody that costs much more than Mangomint and no contract.
Highly recommend for hair salon business.

Owner of yello salon in Portland

We reviewed a handful of salon software before opening up shop and I couldn’t be happier with our choice. I’m writing this review as we move into the second year of business and Mangomint continues to exceed our expectations, not only does it seamlessly handle our bookings, client info, notifications, but it also handles all of our payments and can route money to individual accounts based on who performed the service (a huge feature for keeping payments all under one system for booth renters). If you’re not using mangomint now, you will in the near future when every other clunky booking system is too outdated, so make the switch!
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The best salon software, hands down!

I own an Aveda salon and had used a few different softwares. Mangomint without a doubt is the most user friendly for us and the clients. My staff and our clients love how easy it is to change their appointments and make appointments online. The email and text reminder system works flawlessly, too. Try Mangomint, you will be so glad you did!
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Must have!!

I use this app everyday for work and love how beautiful and simple it is to use.

One app, all of your business

I love that the app has the same functionality as the web version. I can run my salon from my phone.