Manheim appears to be a legitimate app. The AppsHunter Legitimacy Score for Manheim is 80 out of 100 points across 7 verification signals from App Store and developer data.

Manheim User Reviews

Name: Manheim
Rating: 3.5 (243 reviews)

Manheim

🔧 Utilities

💼 Business

Customer Experience

Positive experience27.7% of reviews

Neutral4.3% of reviews

Negative experience68.1% of reviews

~ Based on 47 written reviews from the US App Store.

Is Manheim Safe?

Manheim appears mostly safe based on user ratings. AppsHunter Safety Score for Manheim is 70/100.

This assessment is based on 243 user ratings, with an App Store average of 3.5/5.

Safety Analysis

60.5% of ratings point to a safe experience

2.5% of ratings suggest some concerns

37.0% of ratings point to a risky experience

~ Based on 243 App Store ratings for Manheim.

Is Manheim Legit?

Manheim appears to be a legitimate app. AppsHunter Legitimacy Score for Manheim is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

A bit slow still

Still lagging to scroll at times.. wish it did not send me to the website when clicking purchases.. I liked the other interface better. Was easier to find all the descriptions. This new one is darker tones making it harder to find information.

Qwertyasdfghjkklml

8 days ago

Made an already mediocre app worse

The new app takes you to the web when wanting to look at your purchases, looking at the run list takes extra steps and is not as user friendly as before.

Steve French 28

9 days ago

What a terrible app

The Legacy app was so superior in user friendliness and accessibility. The constant signing in and issues when doing so, the home page, navigation, auction search, etc. are a problem and this thing wasn’t ready for prime time. Whoever is in charge of design should reach out to dealers for advice and not force feed cumbersome changes.

Atturn77

10 days ago

Embarrassing

I don’t think I’ve ever updated an app that was a more a fall off than this. Every quality feature of the original Legacy app is gone. Search a company, then try to filter a certain car to see what they offer. Can’t even do that, resets it back to all Manheim inventory worldwide. Been using Manheim for a long time. This app is complete trash and for a multi billion dollar communications company. Please go back to the original.

GMSaul24

11 days ago

Can’t sign in

Unable to sign in!!

iceycoco

22 days ago

Response from developer

Hi iceycoco, Thanks for reaching out and sorry for the trouble. Please send us an email at ManheimMobileAppSupport@coxautoinc.com with your username and we'll confirm you're set up in the system and get you back in. One thing worth noting; if you're in Australia, you may be looking for Manheim Australia, which is a separate platform at manheim.com.au. The app you're trying to access is for the US market. If that's the case, the Manheim Australia team would be the right contact. - Manheim Mobile App Team

Login issues

Cannot login still as per other people. Tried multiple times. Does there seem to be a fix coming up?

The app is really needed. Also tried the legacy app with no luck. I am in Australia if that makes any difference.

Luke 8989

a month ago

Response from developer

Hi Luke, Thanks for reaching out and sorry for the trouble. Please send us an email at ManheimMobileAppSupport@coxautoinc.com with your username and we'll confirm you're set up in the system and get you back in. One thing worth noting; if you're in Australia, you may be looking for Manheim Australia, which is a separate platform at manheim.com.au. The app you're trying to access is for the US market. If that's the case, the Manheim Australia team would be the right contact. - Manheim Mobile App Team

Manheim is siding with the seller, does not protect the buyer. Your customers are the buyers!!!

** Very disappointing app update, the screwing of the buyers continues. And Manheim will also loose the USA market to other auction platforms as they lost Canada already, if you continue siding with the seller and not help the buyer!!!**
The legacy app was showing vehicle MSPR (when available), on the upgraded version I do not see MSPR, am I not looking at the correct place ? Please help ! It is important!

(Update): Why the pictures do not have groupings, before we could easily go to “interior” or “damages” now the pictures are all buckled in which gives sloppy inspectors to miss even more damages. Let me tell you another the fraud that is going on in your locations - the corrupt whistlers are buying a car, say with CR 4.2 then next week they corrupt the inspectors, all the sudden the same car goes to 4.9 CR and they make $5-6K on resale just from thin air. **corruption will catch up to you !!!

The guy the engineer

a month ago

Response from developer

Hi The guy the engineer, Thank you for the detailed feedback! To clarify: neither MSRP nor Photo grouping was intentionally removed. Both are features we're actively working to bring to the new app. MSRP data and categorized photo groupings (interior, damage, etc.) are on our roadmap and we know how important both are for making quick decisions. We hear your broader frustrations and take them seriously. The feedback goes directly to our team. If you're running into anything else in the meantime, reach out at ManheimMobileAppSupport@coxautoinc.com and we'll help. - Manheim Mobile App Team

Trash App.

Trash app. SO limited compared to the previous one. The previous one allowed you to do in the app almost anything you could do on a desktop. This new app is an absolute joke and functions more like a grocery store app. Poorly laid out, extremely limited information, just awful.

DesertSky007

a month ago

JUNK

App is absolutely useless. Won’t let you log in

1;!/874!/-:!

a month ago

Not sure it’s Australian based?

Can login on a computer, but says I’m blocked on the app.

Mdynaran 24

a month ago

Response from developer

Hi Mdynaran 24, Sorry about that. One thing worth checking; if you've been logging in at manheim.com.au, that's Manheim Australia, which is a separate platform from this app. This app is for the US market and uses a different account system, which would explain why your credentials aren't working. If you are trying to access the US platform, reach out at ManheimMobileAppSupport@coxautoinc.com with your username and we'll get it sorted. - Manheim Mobile App Team

Always something wrong

For some features, the latest update makes you go out of the ap to use the web site. The update before that wouldn’t let me share gate passes. I have a iPhone 14 Plus.

Amysyorkie

a month ago

Downgrade from the old app big time

No way to search or look at post sale management without it redirecting you to the website, old app was way more used friendly with lots of options , new app not even close to half the functions terrible design, hope they keep the old app around .

Car dealer ko

2 months ago

Bring back Legacy

The legacy app is so much better, the new app doesn’t work and just makes you log into a browser for 1/2 the things you need anyways. The pictures are all grainy in the new app. Cox got scammed so hard by whoever made this app

Kevinf360

2 months ago

Response from developer

Hi Kevinf360, We hear you - the browser redirects and login friction are real pain points we're actively working to fix. The photo quality issue is also on our radar. We're committed to making this app better and feedback like yours directly shapes what we prioritize next. If you have additional details on what's not working for you, we'd love to hear them at ManheimMobileAppSupport@coxautoinc.com. - Manheim Mobile App Team

App login

Just downloaded new version of the app won’t let me login but website will absolute junk

Stormnado67

2 months ago

Response from developer

Hi Stormnado67, We're sorry to hear you're having trouble logging in after downloading the new version. That's not the experience we want for you. Please reach out to us at ManheimMobileAppSupport@coxautoinc.com with your username, device model, and iOS version and we'll look into it right away. - Manheim Mobile App Team

Disappointed

Huge downgrade from legacy. This app is really only good for viewing listing. Can’t even view my finances or anything else without logging in again and taking me off the app to the browser.

Daierez

2 months ago

Response from developer

Hi Daierez, Thank you for the specifics; this is exactly the kind of feedback that helps us prioritize. The repeated login when accessing finances is a known pain point we are actively working to address. Recent releases have improved general login frequency, and bringing key post-sale and financial features fully in-app is already in progress. If you continue experiencing issues after updating to the latest version, reach out at ManheimMobileAppSupport@coxautoinc.com and we'll look into it. - Manheim Mobile App Team

Screenshots block fixed.

Manheim was quick to fix the blocked screenshots in the app. Thank you.

CQUAMI

2 months ago

Response from developer

Hi cquamina- Thanks for the feedback, and we apologize for the inconvenience. The screenshot bug has been fixed in v1.13.0 (or newer) updating to the latest version will restore your ability to capture and share vehicle photos. If you run into anything else after updating, email us at ManheimMobileAppSupport@coxautoinc.com. – Manheim Mobile App Team

Screenshots Blocked

Why are screenshots of media now blocked. We already paid your outrageous auction fees, can I not have access to the photos of my own units to post them on our website?

cquamina

3 months ago

Response from developer

Can’t screenshot anymore

The new app has slowed down my dealership workflow tremendously. There is no easy way for me to screenshot and share vin numbers or info with my partners.

C Momma13

3 months ago

Response from developer

Hi C Momma13, Thank you for the feedback, and we're sorry this bug impacted your workflow. The screenshot sharing issue has been resolved in the latest version (v1.13.0 or newer) please update to the latest version and you should be good to go. If you're still experiencing any issues after updating, reach out to us at ManheimMobileAppSupport@coxautoinc.com. - Manheim Mobile App Team

Take 1 step forward, 2 steps back

I swear they do this to annoy us. They hear us one 1 problem fix that problem, then cause another one. The latest issue is you cannot grab a screenshot now. THAT DEFEATS THE PURPOSE OF THE APP!!! Now you have to get on a computer to grab a screenshot from there if you want to easily send information. Big swing and a miss

Used car buyer

3 months ago

Response from developer

Hi Used car buyer, We hear you, and we understand the frustration. Fixing one thing shouldn't break another. The screenshot issue has been resolved in v1.13.0 (or newer). Please update and it should be back to normal. We appreciate your patience and if anything else comes up, reach out at ManheimMobileAppSupport@coxautoinc.com. – Manheim Mobile App Team

No snapshots

For some reason, they took away the ability to snapshot from the app. Now, when I have information, I want to send to someone else in the dealership, I have to take a picture from another device. Why slow down the process. So childish and NOT user friendly.

gary rippee

3 months ago

Response from developer

Hi Gary, Sorry for the disruption; this wasn't intentional and has been fixed in v1.13.0 (or newer) Update to the latest version and screenshots will work as expected again. Reach out at ManheimMobileAppSupport@coxautoinc.com if you need anything else. – Manheim Mobile App Team