Screenshots Blocked
Response from developer
Hi cquamina- Thanks for the feedback, and we apologize for the inconvenience. The screenshot bug has been fixed in v1.13.0 (or newer) updating to the latest version will restore your ability to capture and share vehicle photos. If you run into anything else after updating, email us at ManheimMobileAppSupport@coxautoinc.com. – Manheim Mobile App Team
Can’t screenshot anymore
Response from developer
Hi C Momma13, Thank you for the feedback, and we're sorry this bug impacted your workflow. The screenshot sharing issue has been resolved in the latest version (v1.13.0 or newer) please update to the latest version and you should be good to go. If you're still experiencing any issues after updating, reach out to us at ManheimMobileAppSupport@coxautoinc.com. - Manheim Mobile App Team
Take 1 step forward, 2 steps back
Response from developer
Hi Used car buyer, We hear you, and we understand the frustration. Fixing one thing shouldn't break another. The screenshot issue has been resolved in v1.13.0 (or newer). Please update and it should be back to normal. We appreciate your patience and if anything else comes up, reach out at ManheimMobileAppSupport@coxautoinc.com. – Manheim Mobile App Team
No snapshots
Response from developer
Hi Gary, Sorry for the disruption; this wasn't intentional and has been fixed in v1.13.0 (or newer) Update to the latest version and screenshots will work as expected again. Reach out at ManheimMobileAppSupport@coxautoinc.com if you need anything else. – Manheim Mobile App Team
Bad app
Response from developer
Hi M2bad4u, Sorry to hear you've had a rough experience. We've addressed several login-related bugs in recent updates so it's worth making sure you're on the latest version. If you're still getting locked out or running into anything else, email us at ManheimMobileAppSupport@coxautoinc.com and we'll get it sorted. - Manheim Mobile App Team
App
Sign in issues
Terrible
Response from developer
Hi vakekr, Sorry the update has been a frustrating experience. We've addressed several login-related bugs in recent releases, so updating to the latest version is worth a try. If you're still having trouble, or have specific feedback on how we can improve the experience, reach out at ManheimMobileAppSupport@coxautoinc.com and we'll take a look. - Manheim Mobile App Team
Very Unreliable
Response from developer
Hi atrex, We're sorry you're experiencing login issues. This isn't the experience we want you to have, and we're investigating. To help us diagnose this faster, could you please email ManheimMobileAppSupport@coxautoinc.com with: - Your device model and iOS version We'll prioritize getting this fixed. – Manheim Mobile Team
Awful
Huge downgrade from legacy
Worst App / Unreliable
Response from developer
Hi atrex, We're sorry you're experiencing login issues. This isn't the experience we want you to have, and we're investigating. To help us diagnose this faster, could you please email ManheimMobileAppSupport@coxautoinc.com with: - Your device model and iOS version We'll prioritize getting this fixed. – Manheim Mobile Team
Unable to sign in
Response from developer
We're sorry you're experiencing login issues. This isn't the experience we want you to have, and we're investigating. To help us diagnose this faster, could you please email ManheimMobileAppSupport@coxautoinc.com with: - Your device model and iOS version We'll prioritize getting this fixed. – Manheim Mobile App Team
Broken for iPad
Downgrade
Response from developer
Hi Wrinlemeat, Thanks for letting us know that you're missing the previous app. We're actively working to bring feature parity while improving the overall experience. If there are specific workflows or features from the old app that are blocking you, please email ManheimMobileAppSupport@coxautoinc.com Knowing exactly what you need helps us prioritize, and we're committed to making this app better than the legacy version. – Manheim Mobile App Team
Auth issue
Update search function
Otherwise, it’s a user. I am constantly find myself searching for one thing at the top search and then always use the filter button right afterwards. It’s always too clicks. Nothing intuitive. I will never search for make model and then not use the filter. No one would.
Nice touch on remembering the sort selections. Can also be applied to all the other filters with a tab button something like remember my filter options.
Otherwise, I’m constantly having to edit year and mileage and stuff like that.
Toast messages appear over buttons, I have to wait for toast to disappear to be able to press button buttons again.
