Manheim appears to be a legitimate app. The AppsHunter Legitimacy Score for Manheim is 80 out of 100 points across 7 verification signals from App Store and developer data.

Manheim User Reviews

Name: Manheim
Rating: 3.9 (119 reviews)

Manheim

🔧 Utilities

💼 Business

Customer Experience

Positive experience33.3% of reviews

Neutral5.1% of reviews

Negative experience61.5% of reviews

~ Based on 39 written reviews from the US App Store.

Is Manheim Safe?

Manheim appears mostly safe based on user ratings. AppsHunter Safety Score for Manheim is 77/100.

This assessment is based on 119 user ratings, with an App Store average of 3.9/5.

Safety Analysis

71.4% of ratings point to a safe experience

1.7% of ratings suggest some concerns

26.9% of ratings point to a risky experience

~ Based on 119 App Store ratings for Manheim.

Is Manheim Legit?

Manheim appears to be a legitimate app. AppsHunter Legitimacy Score for Manheim is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

JUNK

App is absolutely useless. Won’t let you log in

1;!/874!/-:!

9 days ago

Not sure it’s Australian based?

Can login on a computer, but says I’m blocked on the app.

Mdynaran 24

15 days ago

Always something wrong

For some features, the latest update makes you go out of the ap to use the web site. The update before that wouldn’t let me share gate passes. I have a iPhone 14 Plus.

Amysyorkie

16 days ago

Downgrade from the old app big time

No way to search or look at post sale management without it redirecting you to the website, old app was way more used friendly with lots of options , new app not even close to half the functions terrible design, hope they keep the old app around .

Car dealer ko

21 days ago

Bring back Legacy

The legacy app is so much better, the new app doesn’t work and just makes you log into a browser for 1/2 the things you need anyways. The pictures are all grainy in the new app. Cox got scammed so hard by whoever made this app

Kevinf360

a month ago

Response from developer

Hi Kevinf360, We hear you - the browser redirects and login friction are real pain points we're actively working to fix. The photo quality issue is also on our radar. We're committed to making this app better and feedback like yours directly shapes what we prioritize next. If you have additional details on what's not working for you, we'd love to hear them at ManheimMobileAppSupport@coxautoinc.com. - Manheim Mobile App Team

App login

Just downloaded new version of the app won’t let me login but website will absolute junk

Stormnado67

a month ago

Response from developer

Hi Stormnado67, We're sorry to hear you're having trouble logging in after downloading the new version. That's not the experience we want for you. Please reach out to us at ManheimMobileAppSupport@coxautoinc.com with your username, device model, and iOS version and we'll look into it right away. - Manheim Mobile App Team

Disappointed

Huge downgrade from legacy. This app is really only good for viewing listing. Can’t even view my finances or anything else without logging in again and taking me off the app to the browser.

Daierez

a month ago

Response from developer

Hi Daierez, Thank you for the specifics; this is exactly the kind of feedback that helps us prioritize. The repeated login when accessing finances is a known pain point we are actively working to address. Recent releases have improved general login frequency, and bringing key post-sale and financial features fully in-app is already in progress. If you continue experiencing issues after updating to the latest version, reach out at ManheimMobileAppSupport@coxautoinc.com and we'll look into it. - Manheim Mobile App Team

Screenshots block fixed.

Manheim was quick to fix the blocked screenshots in the app. Thank you.

CQUAMI

2 months ago

Response from developer

Hi cquamina- Thanks for the feedback, and we apologize for the inconvenience. The screenshot bug has been fixed in v1.13.0 (or newer) updating to the latest version will restore your ability to capture and share vehicle photos. If you run into anything else after updating, email us at ManheimMobileAppSupport@coxautoinc.com. – Manheim Mobile App Team

Screenshots Blocked

Why are screenshots of media now blocked. We already paid your outrageous auction fees, can I not have access to the photos of my own units to post them on our website?

cquamina

2 months ago

Response from developer

Can’t screenshot anymore

The new app has slowed down my dealership workflow tremendously. There is no easy way for me to screenshot and share vin numbers or info with my partners.

C Momma13

2 months ago

Response from developer

Hi C Momma13, Thank you for the feedback, and we're sorry this bug impacted your workflow. The screenshot sharing issue has been resolved in the latest version (v1.13.0 or newer) please update to the latest version and you should be good to go. If you're still experiencing any issues after updating, reach out to us at ManheimMobileAppSupport@coxautoinc.com. - Manheim Mobile App Team

Take 1 step forward, 2 steps back

I swear they do this to annoy us. They hear us one 1 problem fix that problem, then cause another one. The latest issue is you cannot grab a screenshot now. THAT DEFEATS THE PURPOSE OF THE APP!!! Now you have to get on a computer to grab a screenshot from there if you want to easily send information. Big swing and a miss

Used car buyer

2 months ago

Response from developer

Hi Used car buyer, We hear you, and we understand the frustration. Fixing one thing shouldn't break another. The screenshot issue has been resolved in v1.13.0 (or newer). Please update and it should be back to normal. We appreciate your patience and if anything else comes up, reach out at ManheimMobileAppSupport@coxautoinc.com. – Manheim Mobile App Team

No snapshots

For some reason, they took away the ability to snapshot from the app. Now, when I have information, I want to send to someone else in the dealership, I have to take a picture from another device. Why slow down the process. So childish and NOT user friendly.

gary rippee

2 months ago

Response from developer

Hi Gary, Sorry for the disruption; this wasn't intentional and has been fixed in v1.13.0 (or newer) Update to the latest version and screenshots will work as expected again. Reach out at ManheimMobileAppSupport@coxautoinc.com if you need anything else. – Manheim Mobile App Team

Bad app

I’ve had nothing but problems from this app. The Old classic app was better. Never had any issues with this one locked you out sometimes like they want you to be late on payment so they can charge you.

M2bad4u

2 months ago

Response from developer

Hi M2bad4u, Sorry to hear you've had a rough experience. We've addressed several login-related bugs in recent updates so it's worth making sure you're on the latest version. If you're still getting locked out or running into anything else, email us at ManheimMobileAppSupport@coxautoinc.com and we'll get it sorted. - Manheim Mobile App Team

App

Terrible app. Especially for online bidders.

Mike Larry8732

2 months ago

Sign in issues

The website accepts the login details but the app doesn’t.

ro83rt in 80

3 months ago

Response from developer

Hi ro83rt in 80, Thanks for flagging this. We've addressed several login-related bugs in recent releases - updating to the latest version may resolve the issue you were experiencing. If it doesn't, email us at ManheimMobileAppSupport@coxautoinc.com with the details and we'll look into it. - Manheim Mobile App Team

Terrible

The new update is god awful, completely changed it and ruined the app. It was great before and it’s trash now, can barely get it to work and I have to constantly log in almost every time I use it. Won’t be using it anymore.

vakekr

3 months ago

Response from developer

Hi vakekr, Sorry the update has been a frustrating experience. We've addressed several login-related bugs in recent releases, so updating to the latest version is worth a try. If you're still having trouble, or have specific feedback on how we can improve the experience, reach out at ManheimMobileAppSupport@coxautoinc.com and we'll take a look. - Manheim Mobile App Team

Very Unreliable

It keeps getting stuck in an authentication loop. I’ve killed the app, deleted the app. But still nothing works. It’s says Authentication Okay, then it dismisses and takes back to the login screen again….it does this incessantly. It take 2-4 rounds of this before I am able to get in

atrex

3 months ago

Response from developer

Hi atrex, We're sorry you're experiencing login issues. This isn't the experience we want you to have, and we're investigating. To help us diagnose this faster, could you please email ManheimMobileAppSupport@coxautoinc.com with: - Your device model and iOS version We'll prioritize getting this fixed. – Manheim Mobile Team

Awful

Please tell me Manheim legacy is just temporarily down. No. Just no. It’s awful. I’ve never bothered to write a review till now. This is how absolutely awful this app is. Please tell me this is not the only app Manheim will continue to support. Terrible.

Behnnnnnnnnn

4 months ago

Response from developer

Hi Behnnnnnnnnn, We hear you, and we're sorry the transition has been this frustrating. Continuing to support the legacy app was no longer technically possible and it will be retired in September 2026. Its aging infrastructure made meaningful improvements unfeasible, and the new app was the only path forward. The good news is that modern foundation is already paying off. We've been able to launch Push Notification Lane Alerts that link directly to listings, an enhanced Simulcast experience, dark mode, and multiple new features. None of which were possible on the old platform. Improvements to Selling, Post Sale, Filtering, and much more are on the way. We know we're not there yet on everything. If there's a specific feature blocking your workflow, reach out at ManheimMobileAppSupport@coxautoinc.com and we'll work to make it right. - Manheim Mobile App Team

Huge downgrade from legacy

The legacy app had one login, and the new app makes me login repeatedly within the app to use different features. The legacy app had all the primary functions on a single landing page, but the new app requires additional clicks and navigation to get to primary functions. The legacy app was reasonably quick, while the new app requires much longer to load.

Fair and Honest Review

4 months ago

Worst App / Unreliable

This is absolute garbage. It’s keeps getting stuck in an authentication loop. I’ve killed the app, deleted the app. But still nothing works. It’s says Authentication Okay, then it dismisses and takes back to the login screen again….it does this incessantly. Don’t bother with the app, just use your browser

atrex

4 months ago