Baixa qualidade
Response from developer
Olá, sentimos muito que a qualidade da imagem não tenha sido como você esperava. Lamentamos sinceramente por isso. Se puder, gostaríamos muito de entender melhor o que aconteceu e que tipo de conteúdo você estava utilizando. Você pode nos enviar mais detalhes pelo e-mail hi@mapify.so? Estamos sempre abertos a ouvir sugestões e feedbacks mais específicos, e seguimos trabalhando para melhorar continuamente a qualidade. Agradecemos muito pela sua ajuda.
Make sure you know what this app is supposed to be used for and what its NOT supposed to be used for
毎回ログイン
Response from developer
レビューをご投稿いただきありがとうございます。ご不便をおかけしてしまい、申し訳ございません。 「毎回ログインが必要になる」件につきましては、現在状況を確認のうえ原因を調査し、改善に向けて対応を進めております。 もしよろしければ、発生している状況を添えて hi@mapify.so までお知らせいただけますと、よりスムーズに確認ができ、解決のお手伝いが可能です。もちろん、こちらでも引き続き改善に取り組んでまいります。 貴重なご意見をありがとうございました。
Misleading free trial
Response from developer
We’re truly sorry to hear about your experience and thank you for bringing this to our attention. Please note that we don’t charge immediately, the subscription fee is only applied after the free trial period ends if it’s not canceled. We also offer a certain amount of free usage credits so you can try the core features before starting the free-trial. We apologize for the misunderstanding and any inconvenience caused. If you’d like us to check your case in detail, please feel free to contact us at hi@mapify.so — our team will be happy to assist.
Doesn’t Work
If you don’t buy pro plan you can’t use the app.
Response from developer
We’re sorry for the confusion and thank you for your feedback! Mapify provides a certain amount of free usage credits so you can try the core features before starting the free trial period, and you won’t be charged unless you choose to continue after the trial ends. You can explore key features before making any payment decision. We apologize for the poor experience and appreciate your understanding. Please reach us at hi@mapify.so if you’d like us to help check your account or guide you through the trial process.
