Worst App Experience
Response from developer
Hello Customer, regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Worst experience
App always ask for same things updates when we do it on regular basics .
It’s my genuine request to all kindly do not login to this app . Or esle u willl be th next to droup your feedback very soon …
Response from developer
Hi Sudarshan, we are sorry to know that your experience with our app was not satisfactory. To rectify this, we would need more details. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Misleading Subscription & Poor Customer Support
Whenever I contact customer support, they only give temporary excuses like “wait 30 minutes,” “logout and login again,” or “it will be fixed in a few hours.” But the same issue keeps happening again and again.
The worst part is that they even change or remove my profile filters without my permission. I belong to a specific community, but they randomly modify preferences and then claim these are my “best matches.” This feels misleading and unprofessional.
I paid for a premium service expecting genuine matches and proper support, but the experience has been extremely disappointing. Customer support never provides a permanent solution.
My honest advice to anyone thinking about taking a subscription: please avoid this app and consider other matrimony platforms instead. It is not worth spending your money here.
Response from developer
Hi Nisarg, we regret the inconvenience caused. The matches you receive are based on the partner preference set by you on the profile. Please edit the partner preferences criteria to view matches based on your preferences. For further assistance, write to us at ios@matrimony.com.
Don’t pay for service, not worth it.
Response from developer
Dear Customer, regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
Worst experience
I would suggest not to buy any membership try for other options .
I have paid amount and still showing as free member and support team just telling you wait for 24 to 48 hrs after that also issue is not solved.
Response from developer
Hello Amittangade, regret the inconvenience caused. To rectify this, we would need more details of your issue. Please write to us at ios@matrimony.com along with your Matrimony Id. Regards, Team Matrimony.
