Created new account
Response from developer
Hi, and thank you for flagging this. We’re really sorry about the loading screen issue. It came from a bug in our very first release, and it’s now fixed on all devices, including iPad. If you update to the latest version, Marble will open normally. We’d love to hear from you directly to make sure everything works on your side and that this doesn’t happen again: just write to us at support@withmarble.com and we’ll take care of you personally. If the app works for you now, we’d be very grateful if you updated your review to reflect it. Thanks for giving us a second chance!
Amazing idea, doesn’t load
Response from developer
Hi, and thank you for flagging this. We’re really sorry about the loading screen issue. It came from a bug in our very first release, and it’s now fixed on all devices, including iPad. If you update to the latest version, Marble will open normally. We’d love to hear from you directly to make sure everything works on your side and that this doesn’t happen again: just write to us at support@withmarble.com and we’ll take care of you personally. If the app works for you now, we’d be very grateful if you updated your review to reflect it. Thanks for giving us a second chance!
iPad app stuck in endless “loading” screen
Response from developer
Hi, and thank you for flagging this. We’re really sorry about the loading screen issue. It came from a bug in our very first release, and it’s now fixed on all devices, including iPad. If you update to the latest version, Marble will open normally. We’d love to hear from you directly to make sure everything works on your side and that this doesn’t happen again: just write to us at support@withmarble.com and we’ll take care of you personally. If the app works for you now, we’d be very grateful if you updated your review to reflect it. Thanks for giving us a second chance!
