Marco Polo User Reviews
Customer Experience
~ Based on 1,361 written reviews from the US App Store.
What users say
Summarized from real user reviews of Marco Polo. Based on 2.2M reviews and a 4.8/5 average, it highlights the 7 positives and 6 negatives reviewers mention most about this Social Networking app.
Positive things
- ๐Great for long-distance communication
- ๐Convenient video messaging
- ๐กAllows asynchronous communication
- ๐Easy to use
- ๐Helps maintain relationships
- ๐Useful for stay-at-home moms
- ๐Fun features like filters and voice changers
Negative things
- ๐Expensive subscription model
- ๐Video and audio quality issues
- ๐Bugs and glitches
- ๐High data usage
- ๐Removing previously free features
- ๐Inconsistent user experience after updates
Is Marco Polo Safe?
Marco Polo - Video Messenger appears safe based on user ratings. AppsHunter Safety Score for Marco Polo is 96/100.
This assessment is based on 2,157,621 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 2,157,621 App Store ratings for Marco Polo.
Is Marco Polo Legit?
Marco Polo - Video Messenger appears to be a legitimate app. AppsHunter Legitimacy Score for Marco Polo is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
It costs WAYYY to much to unlock most of the features on this app but itโs good if u donโt want to be able to do anything except film videos also i got a cat stand at five below and a Shakespeare book at Barnes and nobles
I wanted to talk to my bff but I donโt have like the call app or text so I downloaded this and I thought this would be a normal text app, NO this is an amazing way to get to talk there is sometimes a bug but I can always work around it! I have had this app for 6 years and I still love it!
Marco Polo is such an amazing way to connect with my friends even if they live really far away
Great app
I love Marco Polo, but sometimes it glitches
Marco Polo makes me look so chopped sometimes ngl๐ญ๐คฃ
itโs so quick and fun to do
I use Marco Polo because itโs the app many ASL users prefer for video messaging. I subscribe because itโs the only way to speed up the videos, but that alone is not worth a subscription increase when BASIC features are missing, ie. NOT mirroring video (why is that not just the default?!?) and better quality video. I have an iPhone 17 Pro Max on high speed internet and my videos consistently look like Iโm on an old dialup connection. The stuttering and dropped frames are a problem when trying to communicate via a visual language. Fix these issues and Iโll consider keeping my subscription.
Show more
I love that I can keep up with friends and family, see their faces, hear their voices, and listen/watch when I can. Better than email- Videomail
Very cool
Genuinely such a great way to stay in touch with friends on a consistent and convenient basis! I know FaceTime has a voicemail system, but not everyone has an iPhone. You also donโt get cool features like you do on Marco Polo like video responses, the video speed options, and the notes section. Itโs great that they have a free and a paid version, once I tried the pro version, it clearly showed the value and I havenโt looked back.
Show more
I live this
This has been such a great tool for communicating with friends. Itโs so hard to nail down time for phone conversations, I appreciate being able to chat and pause as needed. The paid account is definitely worth it to be able to pause and fast forward
Me,my friends and my family use this app to communicate all of them love the app too!
I think Marco Polo is such a fun thing to have for every age to have the are a couple glitches here and there but other wise, I think Marco Polo is great!
Most of the time the audio comes through. The video is either nonexistent or very choppy/glitchy. Super disappointing.
Fun and cool
I mean why not like it
Great way to connect
Iโve been trying to send a video to someone and every time I press record it sends me an error message. Can someone fix this as soon as possible?

