Marco Polo User Reviews

Customer Experience

Positive experience65.3% of reviews
Neutral9.3% of reviews
Negative experience25.4% of reviews

~ Based on 1,361 written reviews from the US App Store.

What users say

Is Marco Polo Safe?

Marco Polo - Video Messenger appears safe based on user ratings. AppsHunter Safety Score for Marco Polo is 96/100.

This assessment is based on 2,157,621 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.9% of ratings point to a safe experience
3.2% of ratings suggest some concerns
1.9% of ratings point to a risky experience

~ Based on 2,157,621 App Store ratings for Marco Polo.

Is Marco Polo Legit?

Marco Polo - Video Messenger appears to be a legitimate app. AppsHunter Legitimacy Score for Marco Polo is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Itโ€™s too expensive

It costs WAYYY to much to unlock most of the features on this app but itโ€™s good if u donโ€™t want to be able to do anything except film videos also i got a cat stand at five below and a Shakespeare book at Barnes and nobles

GREAT

I wanted to talk to my bff but I donโ€™t have like the call app or text so I downloaded this and I thought this would be a normal text app, NO this is an amazing way to get to talk there is sometimes a bug but I can always work around it! I have had this app for 6 years and I still love it!

Marco Polo

Marco Polo is such an amazing way to connect with my friends even if they live really far away

Love it!

Great app

Glitch

I love Marco Polo, but sometimes it glitches

Marco Polo

Marco Polo makes me look so chopped sometimes ngl๐Ÿ˜ญ๐Ÿคฃ

fun

itโ€™s so quick and fun to do

Fix basic issues before you raise the subscription

I use Marco Polo because itโ€™s the app many ASL users prefer for video messaging. I subscribe because itโ€™s the only way to speed up the videos, but that alone is not worth a subscription increase when BASIC features are missing, ie. NOT mirroring video (why is that not just the default?!?) and better quality video. I have an iPhone 17 Pro Max on high speed internet and my videos consistently look like Iโ€™m on an old dialup connection. The stuttering and dropped frames are a problem when trying to communicate via a visual language. Fix these issues and Iโ€™ll consider keeping my subscription.
Show more

Great tool

I love that I can keep up with friends and family, see their faces, hear their voices, and listen/watch when I can. Better than email- Videomail

Fun little app!

Very cool

TLC went into this App and it shows

Genuinely such a great way to stay in touch with friends on a consistent and convenient basis! I know FaceTime has a voicemail system, but not everyone has an iPhone. You also donโ€™t get cool features like you do on Marco Polo like video responses, the video speed options, and the notes section. Itโ€™s great that they have a free and a paid version, once I tried the pro version, it clearly showed the value and I havenโ€™t looked back.
Show more

I love this

I live this

Thankful for this!

This has been such a great tool for communicating with friends. Itโ€™s so hard to nail down time for phone conversations, I appreciate being able to chat and pause as needed. The paid account is definitely worth it to be able to pause and fast forward

LOVE IT!

Me,my friends and my family use this app to communicate all of them love the app too!

Marco Polo

I think Marco Polo is such a fun thing to have for every age to have the are a couple glitches here and there but other wise, I think Marco Polo is great!

Poor video

Most of the time the audio comes through. The video is either nonexistent or very choppy/glitchy. Super disappointing.

Easy to send messages

Fun and cool

Good

I mean why not like it

Yes indeed

Great way to connect

Is the app down?

Iโ€™ve been trying to send a video to someone and every time I press record it sends me an error message. Can someone fix this as soon as possible?