This app sucks
The app kept glitching, so it wouldn’t allow us to order room service
Super helpful
This app has been amazing for our trip! It’s made it so easy to see what activities are happening, and get reminders when they’re coming up. Also makes keeping track of reservations and when restaurants/bars close super easy! I also love the ability to request items from house keeping without having to leave my room
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App rarely works
App freezes and cannot be used. Needs to also have a calendar with what places on the resort are opened which nights.
Has potential, needs work
App has potential, but needs lots of work. For instance, I ordered room service, was given a 45 minute window. After 90 minutes and several attempts to reach someone, I was told my order wasn’t processed. The app is the only way to order. Completely wasted my time.
Also, the app can be slow to load and respond. The menu needs improvement. It would’ve been amazing 15 years ago. The development team needs to embrace the latest practices in app development.
Also, the app can be slow to load and respond. The menu needs improvement. It would’ve been amazing 15 years ago. The development team needs to embrace the latest practices in app development.
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User un’fin’dliness
Expected a much more user friendly app in a world where technology is accessible (and expected!) with a brand like this. Disappointing!
