Horrible experience
They charge you money before any appointment. Then after taking your money , the doctor refuses to consult. If you’re charging somebody, why are you not providing doctors??? It’s not a charity
Fraudster
I booked the appointment paid the money the doctor did not show up I kept waiting then I asked them to refund my money so I can find another doctor but they have automated messages tried to contact multiple times not replying
Great app
Very helpful and detailed
Very disappointed
Very disappointed with this service. I paid for a consultation but never received a call from a doctor. I’ve tried contacting support multiple times to request a refund, but each time the call gets disconnected after a minute or two. This is extremely frustrating and unprofessional. I would not recommend this app based on my experience.
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Worst experience ever
I booked the appointment and paid the amount, but the appointment was not showing in my appointments tab. I contacted support, and they said they would connect with me via WhatsApp. They never got back to me.
I kept chasing them every 30 minutes, and they kept repeating the same excuses. Later, they told me I could book with another doctor over WhatsApp for the next day.
The next day, the same thing happened. When I followed up again, they said that doctor does not provide consultation over the whats app—even though the second consultation was booked by their own support team.
When I asked for a refund, they said they would only return the money to my Marham wallet.
They are scammers. Their support team is completely incompetent. They are making haram money.
What should I do with the money they have put in my Marham wallet?
I kept chasing them every 30 minutes, and they kept repeating the same excuses. Later, they told me I could book with another doctor over WhatsApp for the next day.
The next day, the same thing happened. When I followed up again, they said that doctor does not provide consultation over the whats app—even though the second consultation was booked by their own support team.
When I asked for a refund, they said they would only return the money to my Marham wallet.
They are scammers. Their support team is completely incompetent. They are making haram money.
What should I do with the money they have put in my Marham wallet?
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