Horrible Update Changes
Stop changing the app so drastically every couple of months my goodness. It’s completely confusing now and such a hassle to dig through while shopping. None of it makes sense and everything that worked before is now gone. At least try incremental changes before you rework the entire thing to something awful. I don’t even leave reviews for apps but this is just honestly so bad
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Looks like the products are unable to load
Marianos has great employees. Sadly this app is mo longer working. For weeks it is unusable as no products can be loaded
Coupons don’t work!!
The most recent update is incredibly glitchy. For the past week, the interface works mostly fine, except for all of the sale items and coupons do not load. Initially none of it loaded, but of course they fixed the non-sale items first.
Not a good sign
When your application will not even update did anyone even attempt to upload your application?
Infinite loop
Can’t log into pharmacy. Otherwise app is useful on the go.
8/2026 update errors
Last update downloaded & cart & groceries will not load. Useless!
Order pickup status not showing up
I’m unable to check order pickup status, it just shows blank. I don’t see any option to interact with, meanwhile it shows up on my partner’s phone! Tried deleting, reinstalling the app, nothing works! Fix it, app is unusable for me!
Bad update
Whoever made this new update clearly doesn’t actually use the app in real life. Too many sub menus. Way too much navigation to get between functions such as list and scanner in store. Some “clickable” things like “save to list” are about one pixel wide and difficult to select. Did this go through no real testing?
Update: it’s worse! Now the list function lists every isle as “other”.
Truly why is the functionality going backward? How is this allowed to happen?
Update: it’s worse! Now the list function lists every isle as “other”.
Truly why is the functionality going backward? How is this allowed to happen?
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Problems with fuel points
Points no longer update. I can’t use them at the pump. Not able to get help from Kroger customer service.
Bug testing
I’m convinced that you are trying to make this more unusable than the last update. I can’t add certain items as they keep falling off the list and when I try to check off certain items they keep coming back. The sort doesn’t work right either. Does anyone even test the update? I can’t use another app because they don’t have the aisle labeled for the store. Maybe I just need to go back to a paper list. Do better!
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Latest Update is Not Good
I use this app religiously for my grocery list shopping but the latest update made the shopping list horrendous to access and look at. Why would you not offer a compact view and just make everything giant pictures?? I actually hate this, it’s not intuitive because you have to search inside the item to figure out what aisle it’s in instead of having things just naturally grouped by aisle. Please put this back to normal!!!
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Completely ruined the list function
No Aisle numbers, illogical sorting
Can’t open app
Ever since the recent update, app will not load on my iPhone
(And while I’m here, when the app DOES work, it’s really awkward and difficult to find my recent purchases.)
(And while I’m here, when the app DOES work, it’s really awkward and difficult to find my recent purchases.)
They keep making the shopping list harder to find!
I’m not paying for delivery! I want to go to the store with my shopping list and do it myself!!
The shopping list is no longer working! My shopping list today was empty and I couldn’t add anything. The app only worked on my husband’s phone and he was able to re-add our list.
This is so stupid! The app’s shopping list was way better than Jewel’s app. But now, the app is almost unusable. The app really hates people wanting to actually GO to the store and not pay delivery fees.
The shopping list is no longer working! My shopping list today was empty and I couldn’t add anything. The app only worked on my husband’s phone and he was able to re-add our list.
This is so stupid! The app’s shopping list was way better than Jewel’s app. But now, the app is almost unusable. The app really hates people wanting to actually GO to the store and not pay delivery fees.
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Unable to open app on iPhone.
Even after updating my phone, I cannot open the app on iPhone 8.
Awkward
Every time I open it it looks different. It’s always awkward to figure out how to access your rewards card.
App malfunctions
First time using this app, the order was 2 hours later, shopper wasn’t communicating because they couldn’t use the app, I’m trying to notify customer service but the link to contact customer service on the app is broken.
Update is TERRIBLE
Typed EGGS into search bar and got frozen blueberries, corn, and spinach as matches. Try again, Mariano’s!
Poor sync
Items in cart do not carry over from the iPad to the pc. Erosion
The worst
This app is the worst. If you are creating a list you cannot search for items while in the list, you have to back out 3 screens, search select and then go back to the list to update quantities. This used to work however they took searching while in a list away. Some items show ‘find item’ and when you tap that it always says we are experiencing technical difficulties. There is no easy flow to make a list. Bring the old functionality back!
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