Game changer
Boatyard is an excellent platform. It’s clean, easy to use, and brings real structure to the service process. Communication is clear, documentation is seamless, and it genuinely makes day-to-day operations run better. Highly recommend it to any marine service operation looking to stay organized and professional.
Show more
Why don’t they all do this
So much easier to manage my boat with this app. If I need a service appointment, I can request one here or chat with the service advisor directly, no phone call necessary.
Another Marine Max Miss
Thought I’d try the app to set up a detailing service for the season.
Set up sucked. Not intuitive or direct.
Service choice didn’t show what the website does.
After multiple attempts the app sent a blank order for no particular service.
Time to find a new dealer, boat and marina.
Set up sucked. Not intuitive or direct.
Service choice didn’t show what the website does.
After multiple attempts the app sent a blank order for no particular service.
Time to find a new dealer, boat and marina.
Why don't they all do this?
Never have to call the desk to request service or find out if my boat is ready. Never have to call in with a credit card. This is the only way mananging my boat is possible when both of us work full time. Love the transparency, worth driving to buy from MarineMax for this.
Service records in one place
Appreciate having my boat service records in one place and how easy it is to chat with the shop when I have questions. Makes placing orders and paying invoices a breeze. Love the digital forms for winterization and recommisioning as well. Awesome!
Easy to use
I used to spend ages trying to call my old boat mechanic and they never replied. Impressed that Marine max has an app. I hate calling people so this makes it so easy to get hold of my service advisor. I like being able t see my service history in one place.
Great App!
This has made it so much easier for me to request service for my boat. Well done MarineMax!
11 / 10
Best app on the App Store. No cap
Amateur website
Sorry Marine Max. This app is not very good. First I cannot download to my iPhone as an App. Why? Second the user interface is horrible. Has someone actually tried navigating the app. You will see the holes in the UI.
It’s a nice idea with poor execution.
It’s a nice idea with poor execution.
Huge Fail
Nothing works. Total waste of time. Guess I’ll have to find someone else to do my service. Tried calling and left two messages in three days on service advisors voicemail. No return call. Tried the app. Nothing but errors.
Horrible way to do business. I guess it’s true, all they care about is selling boats.
Horrible way to do business. I guess it’s true, all they care about is selling boats.
Show more
Errors
It worked like a charm last year, but it is plagued with errors this year and unusable. I’m guessing they didn’t update for new IOS version or something. I deleted the app.
Wouldn’t work
Just kept saying “Error Occurred” so I deleted it
Fail
Winterizing used to start with a simple form that required minimal time & thought. Now the form is gone and I’m told to use the app. Fine, even though I’ll only need it twice a year, I downloaded yet another app and created yet another account. Not surprisingly the app’s home screen is all about buying a boat. I don’t want to buy a boat. I have a boat, I want to service it... and 5 minutes in I’m no closer to getting that done.
So I try the menu and find an option to order service. I see winterization & select that, thinking I’m finally getting somewhere. Then it asks “how can we help you” followed by a giant text box. Well I want to schedule winterization and writing a story doesn’t seem like it’ll help, fortunately it lets me skip that. Next it asks for my info, I enter it. Next it takes me to the home screen. What?? So I go back to the schedule service section and click winterization again. Next it asks for my boat info, I enter it. And that’s it - it says someone will call me.
Well I know the marina’s phone number, I could have saved myself ten minutes and yet another useless app by just calling myself. App is now deleted, I’ll email the form I used last year. Save your valuable time and ignore this app, I wish I did.
So I try the menu and find an option to order service. I see winterization & select that, thinking I’m finally getting somewhere. Then it asks “how can we help you” followed by a giant text box. Well I want to schedule winterization and writing a story doesn’t seem like it’ll help, fortunately it lets me skip that. Next it asks for my info, I enter it. Next it takes me to the home screen. What?? So I go back to the schedule service section and click winterization again. Next it asks for my boat info, I enter it. And that’s it - it says someone will call me.
Well I know the marina’s phone number, I could have saved myself ten minutes and yet another useless app by just calling myself. App is now deleted, I’ll email the form I used last year. Save your valuable time and ignore this app, I wish I did.
Show more
Honestly Impressed
I was honestly surprised and impressed when I downloaded this and saw just how clean the entire experience is. The boating industry seems to always be a few years behind in terms of innovation, but this app is a really easy way for me to schedule services for my boat. Well done.
